Sales and Events Manager United Kingdom
Job description
You make it Hand Picked!
Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.
We are currently recruiting for a Sales and Events Manager for our 5 Star Grand Jersey Hotel and Spa.
Grand Jersey Hotel and Spa Jersey, really is the jewel in the crown, a 5 Star Hotel which includes a 4 AA rosette restaurant, terrace dining overlooking the sea, champagne lounge, private dining, luxurious bedrooms, spa and leisure club making this a destination hotel with so much to offer.
You will be the ultimate people person who enjoys building positive relationships with everyone you meet, giving them faith and confidence in your knowledge and event organisation abilities from the very first conversation.
You will also be sales focused and enjoy making recommendations to meet the needs of your clients and their budgets. Whether it's a wedding, private dinner or a big birthday bash, you'll take the reins and help to plan the event from start to finish.
This role is provided with a 1 bedroom apartment for a small monthly charge.
About the role:
- The role of Sales and Events Manager involves overseeing the Sales and Events team, ensuring they are fully supported in their role and are converting and delivering a high level of service and standards at all times to all the inbound Events and Groups enquiries.
- You will be responsible for ensuring the delivery of budgets, improving conversion, increasing meeting room occupancy and enhancing enquiry handling standards.
- As Sales and Events Revenue Manager it will be you teams responsibility to provide a service to our clients for Events, Weddings, and Private Dining and Group enquiries.
- This will include from the enquiry stage through to planning ensuring all the administration duties are carried and communicated to wider team within the hotel with precision and attention required to exceed our clients expecatations.
- You will also assist with dealing enquiries and managing your own events as required.
About you:
- To be considered for this role you will have current Events and Sales Management experience within a hotel, conference centre or similar environment.
- It is essential you are self-reliant and are able to act on your own initiative where appropriate.
- Are able to demonstrate a methodical approach and are highly organised and have a systematic approach to your work.
- You will have excellent leadership and communication skills and have the ability to coach and develop others ensuring they reach their maximum potential.
- Strong knowledge of Opera, diary management and meetings and events sale experience is required for this role.
Our Benefits include:
- A competitive salary package, monthly sales incentive, share of service charge and low cost accommodation at £84 per week including bills.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 29 days holiday per year including bank holidays.
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
