Sales and Customer Advisor Basingstoke, England
Job description
Company description
This is your signpost to a new career; Join The AA
AA Signs Customer and Sales Advisor – Home Developments
Working as our Customer and Sales Advisor for Signs Housing Developments, you will be working closely with housing developers and local authorities to organise signage with information concerning new developments. You’ll always go the extra mile for our customers.
You’ll be part of a national team helping thousands of motorists find their way with clear recognisable temporary directional signs. You’ll be supporting some of the UK’s largest housing developers, arranging the installation and removal of instantly recognisable signs.
This is the job
Salary: £21,840
Location: Hybrid, 2 days in the office at Basingstoke and 3 from home.
- 23 days holidays (increases with service) plus bank holidays along with the opportunity to buy and sell holidays.
- Free breakdown cover from day one
- Discounts on AA products including car and home insurance
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing?
You’ll be:
- A communicator: You’re the person to provide a great customer experience whether that’s speaking to developers and local authorities over the phone or via email. You’re the critical point of contact who gets down all the key details, sets up the system, sends out the quote and liaises with all the key players to keep them up to date and supports in putting together a plan for signage.
- A self-starter: You will be content working independently as well as collaborating as part of a team. You have a keen eye for detail, can suggest process improvements and can work to both tight and long timeframes.
- A multi-tasker: You will be keeping several plates spinning at once so the ability to effortlessly switch tasks - along with organisation and time management skills - is key.
What do I need?
You’ll need:
- Previous experience in a customer focussing role, liaising both via email and over the phone.
- Good MS Office skills including Excel and Outlook.
- A proactive, can-do attitude and be a team player.
Additional Information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers (theaacareers.co.uk)
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange either an online or face to face interview assessment to suit you. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
