Job description
About us:
With over 50 years of industry experience, StowAg possesses an ever-growing range of over 15,000 products for all our customers. Our services range from fencing, pest control and tools to animal health support, feed and livestock equipment. In addition, our skilled team prides itself on providing the best possible service to its customers by going the extra mile. Always carrying the StowAg brand in the highest regard.
Role Summary:
To help the store manager ensure the smooth running of the Thame store and all store-related activities, from taking orders and giving quality customer service through to resolving customer queries and working effectively in a team with the rest of the store staff.
Key Responsibilities:
- Serving customers at the counter in a professional and timely manner.
- Ensuring store is kept clean and tidy. Having pride in our appearance
- Booking out stock and dealing with any general enquires for customers/store.
- Assisting customers in the shop and yard, helping load vehicles etc.
- Creating quotes for new and existing customers, being able to consider GP, discounts etc.
- Confidently follow up on quotes for customers, collaborating with head office/Managers on this.
- Looking after product batch numbers, ensuring products/medicines are being stored correctly, appropriate temperatures and animal health processes are being followed (training provided).
Skills and Qualifications:
Essential:
- Positive attitude to customer and team members alike.
- Work well in a team.
- Attention to detail & methodical way of working.
- Excellent communication skills, written and verbal.
- Experience of Microsoft Office packages; Outlook, Word, Excel etc.
- Pro-active, willingness to learn.
- Strong customer service skills & previous retail experience.
- Excellent telephone manner.
- Flexible approach to assisting other team members.
- Numeracy skills, able to work out GP %.
- Able to make decisions independently.
- Want to assist in building the business by providing all the above.
Desired:
- SQP – highly desirable.
- Knowledge/background in farming/agriculture would be desired but not essential, training will be provided.
Employee benefits:
- Generous staff discounts
- Company Pension Provision
- Casual dress
- Free Parking
- 30 days holiday including all bank holidays
- Employee of the month scheme (£25 voucher to be won)
- Free lunch on the last Friday of each month
- Corporate clothing
- Christmas Meal
Job Type: Full-time
Salary: £20,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Thame, OX9 2NZ: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
About StowAg
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.stowag.com