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Job description

Purpose of job

Works with the Store Manager and rest of the team to exceed sales targets while providing excellent customer service.

Key Responsibilities:

· Provides excellent customer service and actively sells to meet sales targets

· Strives to exceed customer expectations at all times

· Ensures a high level of product knowledge by taking on training and continually seeking out information on ProCook products

· Contributes to the maintenance of excellent store standards of display, point of sale and housekeeping according to company guidelines

· Carries out tasks as directed by the Store or Deputy Manager, Retail Ops team or head office personnel.

· Ensures security of company cash, stock, equipment and premises

· Follows company policies on health & safety and takes responsibility for a safe workplace

· Ensures that the store stock file is kept accurate with good housekeeping and assisting with auditing

· May occasionally be called upon to open or close the store in the absence of a manager.

Key Skills and experience

· Customer focused

· Target oriented and driven to succeed financially

· Team player

· Clear effective communicator

· Organized and able to plan own work

· Works well under pressure

· Attention to detail

· Deadline oriented

· Computer literate – word, excel, email/internet

· Has an interest in the ProCook brand and product

· Has a positive outlook and demeanour

Behaviours

Works tirelessly to ensure that members of the public experience an exceptional level of customer service in their store.

Takes pride in the display and housekeeping standards of their store and goes the extra mile to ensure that ProCook stores and service stand out from the competition.

ProCook is committed to building an inclusive, inspiring and welcoming work environment. We recruit, employ, promote and value people regardless of race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, disability or age. At ProCook we believe everyone is welcome and encourage a diverse mix of talent to contribute to our culture.

Job Types: Part-time, Permanent
Part-time hours: 10 per week

Salary: £11.95 per hour

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Referral programme
• Sick pay
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Application question(s):

• Why would you like to work for ProCook?

Work Location: In person