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Job description

EC Outsourcing are actively seeking Sales Advisors to build upon our ever growing team in the heart of Sunderland. Working with some of the biggest names in energy, this is an exciting opportunity for the right person to feel valued as a Sales Advisor in a call center environment. The ideal candidate will be experienced in targeted sales, as well as providing excellent product knowledge. Your talent for rapport building including traits of customer service is vital, in order to create new accounts for customers. Healthy OTE - uncapped bonus structure, with a high prospect of career development.

Main duties and responsibilities: -
-Develop a strong rapport with non existing customers with the aim to change supplier.
-Product knowledge is key, so staying up to date with the market and our client – to ensure an accurate and -clear delivery of all sales.
-Proactively help with any extra enquires in regards to our inbound/sales and customer service team.
-Be a strong team player and drive your team to success.
-Take accountability for the delivery of your sales and individual targets.

Experience we’re looking for: -
-Outbound sales experience – B2C/B2B
-Passionate about the energy market and competitors.
-A proven sales record!
-Excellent written, verbal and communication
-Customer focused and highly motivated to problem solve

Benefits for our call center outbound sales advisors:-
-OTE - Uncapped Bonus!
-An hourly rate with potential increase!
-Progression & Development Opportunity's!
-Mental Health & Wellness support apps!
-Incentives & Competitions!
-Structured support & development within an academy environment for the first 4 weeks - Inbound sales and customer service duties during academy.

Our values:-
We strive for a unique, fun and vibrant environment this makes EC Outsourcing the perfect career choice. We pride ourselves on developing our new and existing staff, supporting their personal growth and building more engaged employees to get the best out of each individual. We want to ensure our values are demonstrated at all times. Growth and internal progression is something we're very passionate about.

Over view of role and duties:-
As a sales advisor for EC Outsourcing, you will deal with both outbound and inbound sales calls. You will be required to focus on inbound as well as outbound and this is to encourage support and develop your skills, in order to build a strong product knowledge base. This will involve securing customers accounts and discussing fixed contracts to fix their energy for longer periods of time.

Your main duties thereafter are to contact non existing customers, with the aim to change their current supplier. You will be expected to work towards a daily sales target and take accountability for the delivery of your sales.

This really is the perfect opportunity for a hard working, dedicated sales advisor with a passion to hit sales targets and deliver strong results! We really cannot wait to hear from you!

Job Type: Full-time

Salary: £21,000.00-£30,000.00 per year

Benefits:

• Company events
• Referral programme
• Transport links

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Sunderland: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you worked in the utility industry?

Experience:

• Outbound sales: 1 year (preferred)
• Sales: 1 year (required)

Work Location: In person

About EC Outsourcing

CEO: Phil Westoby
Revenue: $5 to $25 million (USD)
Size: 501 to 1000 Employees
Type: Company - Private
Website: http://www.ecoutsourcing.co.uk
Year Founded: 2013