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Job description

As a specialist pet retailer Just for Pets always aim to promote and source talent from across our 21 stores but, with even more new store openings on the horizon, the UK’s Pet Retailer of the Year 2021 are open to hearing from external candidates at both new and existing stores.

Our mission is to enhance the wellbeing of Pets, and their owners, by investing in our people to deliver great advice, quality products and a shopping experience that delights our customers on every visit.

Job overview

Reporting into the Management team, you will be responsible for exceeding our customers' expectations by delivering outstanding service throughout the store, ensuring that you always deliver the very highest standard of pet care and build strong working relationships within the store team and with our customers. You will actively seek to grow your knowledge and expertise for the benefit of our customers and their pets.

Your approach:

· Passion for animals and their welfare

· A confident, positive and helpful attitude

· A desire to genuinely get to know our customers and their pets, building strong relationships

· Excellent customer focus and communication skills

· The ability to confidently handle cash and card payments

· A desire for continued training including product knowledge and pet welfare policies

· The drive and determination to work equally well as part of a busy team and under your own initiative

Our values

Pets come first – The expert knowledge we give and the products we recommend will always put the health and wellbeing of pets first

Love our customers – We aim to delight pets and their owners in all interactions

Do the right thing – We build reputation on honest and thoughtful actions with colleagues, customers and their pets

Be your best – Give great advice and service and take every opportunity to improve our knowledge and skills

Win as a team – We work together to achieve our goals and support each other to excel

Are you -

· Passionate about learning?

· Keen to offer support to both customers and colleagues alike?

· Willing to exceed all expectations?

· Able to live our values every day?

· Willing to support the whole business during times of need?

· An enthusiastic animal lover

What we offer:

· A company that puts pet health and well-being first and has teamwork as a core value

· Commitment to empower individuals to be a part of an engaged team and have a voice

· Industry leading training from force free behaviourist Hannah Molloy (Channel 4’s Puppy School and Pawfect Dog Sense/The Dog Education Project)

· Unfettered access to Myagi, an industry first, app based, video training platform.

· A company dedicated to investing in new and existing stores, creating career progression

· Have no zero hours contracts

· Team discount scheme

· Company pension

· Clear and concise KPI’s, with weekly communication to the entire team on business performance

Just for Pets are committed to putting pet health and wellbeing first so all candidates must be passionate about pets, preferably with previous retail experience.

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £7.49-£10.42 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking
• Wellness programme

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

COVID-19 considerations:
All team members are required to observe strict hygiene measures and occupancy levels in certain areas.

Work Location: In person

Reference ID: JFP29092022KDPTSA