Job description
Are you a Customer Service or Sales Advisor looking for a new challenge?
We are looking for a Sales Advisor to join our Heating Services team based in our Larbert Office. This is a permanent full-time position, working 37.5 hours a week Monday - Friday.
As a Customer Sales Advisor for Certas Energy you’ll have access to:
Competitive rates of pay
Commission (Potential OTE of £500 per month additional to basic salary)
Brand discounts through Certas group scheme
Buy, Sell, Carry Holiday scheme
Life assurance scheme
Pension scheme
Hybrid working 3 days in the office/2 days at home
In a vital role to the success of the Heating Services team at Certas Energy, you will provide the optimum level of customer service to our domestic customers by supporting the sales teams and being the primary interface for all customer queries and complaints relating to tank installations, maximising customer retention and tank sale opportunities.
We’re looking for:
Previous contact centre experience would be desirable
Self-Motivated with drive for results
Self-confidence and excellent interpersonal skills
Ability to work with autonomy
Ability to handle customer objections
Resilient, persistent and tenacious
Company Information
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
The successful candidate will be offered the position on Certas Energy terms and conditions of employment.
Certas Energy Ltd is an Equal Opportunities Employer