Sales Advisor 20 hour Cheadle, North West England, England
Job description
*Store Name: Longchamp John Lewis & Partners
*Job Title: Sales Associate, up to 30 Hours
*Job Type: Sales Associate
*Hours: up to 30
*Closing Date: 12/09/2023
*Job Description
This should include the following key details in addition to your standard Job Description: Including number of positions available
As an ambassador for the Longchamp company, you represent the brand image and embody its values at all times. Your role includes greeting and advising customers, developing the customer base and building loyalty to the brand and its products so as to achieve the (sales, service, customer...) targets set by management.
- Customer service
- Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines ;
- Listening to and identifying the customer's needs ;
- Ensuring customer service policy is respected : delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience ;
- Developing an effective sales pitch ;
- Demonstrating proficiency in complementary and additional sales techniques ;
- Delivering after-sales service, dealing with any customer dissatisfaction & complaints by offering solutions which best meet customers' needs ;
- Sales and promotions preparations.
- Clienteling
- Building customer loyalty and ensuring personalised follow-up to maintain ongoing and appropriate contact with the customer;
- Developing and actively monitoring the store's customer portfolio using the CRM resources available.
- Organisation of the store
Job Type: Part-time
Part-time hours: 20 per week
Salary: From £10.40 per hour
Benefits:
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Experience:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving License (preferred)
Work Location: In person
Application deadline: 12/09/2023
Reference ID: Part Time Sales Associate
