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Job description

We are BT Local Business, come Join us :-)

Key Purpose of Job :

At its core, sales operations is about supporting and enabling frontline sales teams to sell more efficiently and effectively by reducing friction in the sales process.

To ensure that the needs our customers are being satisfied, installations are managed and fulfilled as per order specifications. Your aim is to provide excellent customer service and to promote this idea throughout our organization.

Key Responsibilities :

• Call handling, Customer Queries/enquiries.
• Manage/Monitoring orders through to fulfilment.
• Quality Checking Orders.
• Order Capture, Management and Reconciliation.
• Order Processing
• Query Resolution.
• Help the BTLB to achieve our sales target, record to establish where we are against targets.
• Assist with management and implementation of internal operational changes.
• Assist with training and development in areas of your knowledge within the operations or sales team

Required Skills and Abilities

• Capable of prioritizing own work load.
• Proficient in MS Excel, Work, MS Outlook and Internet.
• Driven and determined
• Self motivated
• Able to communicate at all levels
• Be very professional at all times

Job Types: Full-time, Permanent

Salary: £21,673.00-£23,673.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

• administration: 1 year (required)

Work Location: One location

Application deadline: 30/04/2023