Sales Administrator Canterbury, England
Job description
All About Us
Barrett Steel Limited are the UK’s largest steel stockholder with over 150 years of heritage. Family owned, the group is made up of 29 sites and holds over 120,000 tonnes of steel stock. Barrett Steel is committed to providing innovative and exceptional service by continuously investing in the latest processing machinery and materials handling equipment. Customer needs and community support are at the heart of everything, ensuring Barrett Steel is always your local steel stockholder. For more information about the company visit https://www.barrettsteel.com/
All About the Role
We have a new role available for a sales administrator, in this customer focused role you will be responsible for dealing with queries, fielding calls, and creating quotes, processing orders, managing, and increasing sales with customers. This important position contributes to the quality of customer service and the achievement of targets and sites performance. The hours for this role are 8:30am-5:00pm or 9:00am-5:30pm
Specific tasks include:
Personally, lead negotiations with potential customers build relationships to maximise commercial opportunities.- Be an ambassador for high customer service standards that seek to build customer retention levels.
- Process sales enquiries / orders, ensuring excellent levels of customer service.
- Ensuring all orders are raised, paperwork is completed, and orders are processed to meet delivery deadlines.
- Assisting in the preparation and submission of quotations.
- Helping to maintain and grow customer relationships.
- Dealing with customers (internal & external) over the phone or via e-mail.
- To help drive excellent Customer Service & a continuous improvement mindset.
- Supporting and communicating effectively with internal staff.
- Liaising with operations staff on daily work plan.
We offer you
- Competitive salary depending on your experience
- 25 days holiday plus bank holidays
- Cycle to work scheme
- Life assurance
- Company discount scheme for savings on retail and leisure
- Barrett Steel pension
- Career progression
All About You
You will have the passion, drive, and confidence to work within the business in a collaborative, creative way.
Essential Skills for the role:
- Experience in a sales or sales admin in a fast paced office environment.
- Proactive attitude & approach with a one team mindset.
- High level of accuracy with good computer skills.
- Builds strong relationships quickly & holds excellent communications skills
- Organised & methodical in your approach.
How it feels to work for us
We provide a fantastic opportunity to work within a forward-thinking organisation that is respected as the UK’s leading steel stockholder. Our people are the driving force behind Barrett Steel, and we seek individuals who are passionate, hard-working, ambitious and demonstrate a ‘can-do’ attitude to help us build and develop the business. Barrett Steel encourages innovative thinking and has an open door for people to lead and influence change.
