Safeguarding Support Officer Manchester, England
Job description
POSITION: Full time, with consideration of flexible working patterns
LOCATION: Home based, remote
SALARY: Up to £35,000
ABOUT US
Founded in 2013, Healios is a leading specialist digital healthcare company working to empower patients and families affected by mental health, autism and ADHD conditions to support long-term outcomes and wellbeing. Our mission is to bring exceptional healthcare to anyone, anytime, anywhere.
Healios is pioneering the world's first digitalisation of NHS Mental Health Trust outpatient services, covering multiple complex specialist assessment and psychological intervention services. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. By blending the best of technology, design, specialised clinical expertise and a personal human connection, Healios is transforming the experience of how care is accessed and received to help patients and families lead a better quality of life.
We are a workplace that knows our people are our most important asset. We are committed to making Healios a place where employees can be themselves, do their best work, and thrive. We're a culture of innovators and achievers and we're happiest when we're creating the future. We are an organisation that empowers our exceptional talent to make a real difference not only in reshaping how mental health and neurodevelopment services are delivered across the UK, but also in the lives of those individuals and families who need our support.
THE CHALLENGE
The purpose of the Safeguarding Support Officer is to support activities to ensure that Healios meets its responsibilities to safeguard/protect children, young people and vulnerable adults/adults at risk. You will report to the Healios Safeguarding Lead (SL) and be supported by the safeguarding officers in you role.
The role of the Safeguarding Support Officer is critical to supporting and contributing to early intervention strategies, ensuring that cases of suspected or actual child/vulnerable adult protection or safeguarding concerns are referred to the appropriate agencies. You will support clinical staff to ensure that all aspects of the safeguarding process is followed. You will have a crucial role within the team in risk assessing, coordinating, quality assuring, monitoring and following up on external referrals made.
WHAT YOU WILL BRING TO HEALIOS
- A recognised qualification relevant to the health care sector at degree level or above. [Essential]
- Demonstrable experience of working in a similar safeguarding role. [Essential]
- Experience of risk assessment and clinical risk management [Essential]
- Experience and confidence in working and liaising with multi agency professionals [Essential]
- Personal and professional integrity [Essential]
- Absolute commitment to safeguarding children, young people and vulnerable/at risk adults [Essential]
- High degree of emotional intelligence and resilience [Essential]
- Ability to work autonomously [Essential]
- Experience of working within children's mental health services [Desirable].
- Knowledge and experience of working with children's services and local early help teams [desirable]
THE ROLE
- Support the internal safeguarding team with all duties and responsibilities
- Be available for staff to discuss any safeguarding issues or concerns, with support from the safeguarding officers
- Provide advice (direct and indirect) to clinical staff on the assessment, management and referral pathways for safeguarding, early help and managing risk, with support from the safeguarding officers.
- To liaise directly with clients, families to seek further information to inform the assessment of risk.
- Support the safeguarding team to ensure that cases of suspected or actual abuse / risk concerns are referred to the appropriate agencies
- To be involved in quality assuring safeguarding processes and referrals
- To follow up on outcomes of safeguarding referrals with local authorities and the young people and families that we support.
- To present reports and information to appropriate protection conferences and related meetings as required
- support with consent, MCA, DOLs/LPS
- Work closely with other safeguarding professionals across the Healios services
- Liaise with professional leads from other agencies, such as referring bodies, education and children's social care as required
- Work with the safeguarding team to ensure that Healios safeguarding procedures are fully embedded
- Contribute to the dissemination and implementation of organisational policies and procedures
- Contribute to monitoring the quality and effectiveness of services, including auditing and monitoring performance against indicators and standards
PERSONAL DEVELOPMENT
- Meet the organisation's and the professional body's requirements for training and supervision attendance
- Attend relevant local, regional, and national continuing professional development activities to maintain competencies
- Receive regular safeguarding supervision
PERSONAL SKILLS
- Strong communication skills - being able to effectively communicate (verbal and written)
- Analytical skills - being able to quickly analyse situations and make appropriate decisions
- Personal networking skills - being able to quickly gain the confidence of other people and sustain trust
- Continuously look for ways to improve the quality of the service
- Prioritisation - being able to prioritise tasks and remain calm under pressure
- Excellent report writing skills
- Excellent organisational and management skills
WHAT WE WILL PROVIDE FOR YOU
- 33 days holiday (including bank holidays and closure days)
- Birthday Leave
- Life Leave - 2 days of extra leave to take when things you can't plan for happen
- Contributory Pension Scheme
- Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
- Enhanced family friendly policies
- Flexible, home based role
- Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
- CPD/Growth day per year, plus personal development allowance to invest in your growth
- Bespoke Healios Training, including schedule of monthly CPD for clinicians
- A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
- A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
- Autonomy to shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
- Opportunities to grow and further develop your professional interests
- A culture that challenges the status quo in pursuit of providing exceptional healthcare and an unrivalled experience for the clients and families we support
#INDMP #LI-REMOTE
DIVERSITY AND INCLUSION
"Do the right thing" is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we're developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.
SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS
Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.
As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.
