Runner Leeds, England
Job description
Welcome to Neighbourhood, our experiential hospitality brand baby of East Coast Concepts. A New York-inspired 'vibrant dining' restaurant and bar. Our all day destination offers a global inspired sharing menu accompanied by trendsetting cocktails, before effortlessly morphing in to one of the UK’s hottest parties by night! Whilst you will work in our Neighbourhood brand, your employee experience is managed by our parent company East Coast Concepts, so here's a bit about how we work together, starting with your role...
Whether it's running food to and from tables or handling enquiries, runners are at the heartbeat of a successful service and are partly responsible for the smooth transition between each table turn. Runners play a vital role in the guest experience and can greatly impact their lasting impression. You will develop a natural passion for having a positive impact on the guest experience helping your development into the server role.
Without runners, service risks falling behind schedule, guests could be missing items from their order and servers may not have the tools they need to do their job. It goes without saying that communication is key for this role, particularly with whoever is running the pass/expo and dispense, as this is where you will get the key information for your next task.
Our secret ingredient is you
Your employee benefits are:
- 50% discount on food across the estate
- Tronc & tips
- Access to our in-house mental health first aider and the use of a free mental health and wellbeing helpline
- After 6 months ECC experience, you will be paid to enjoy your birthday off
- After 3 years of ECC experience, you will earn 5 additional days of annual leave
- A very generous Refer a Friend scheme
- Access to Perkbox and hundreds of discounts and freebies
If you want more reasons to work with us, then apply for the vacancy and find out!
We look forward to getting to know you
