Job description
Room Attendant - Manchester, Greater Manchester
Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street
Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create our luxury, boutique accommodation and capture the spirit and heritage of the building. The stunning example of Edwardian Baroque architecture, with its original marble, brass and woodwork, has been carefully restored to breathe new life into one of the city’s most historically symbolic institutions.
With a dedicated, highly knowledgeable and experienced team, the Stock Exchange Hotel is committed to curating unique experiences and quality service in an exquisite setting.
Join our vibrant team at Stock Exchange Hotel as a Room Attendant!
As a Room Attendant, you will play a vital role in ensuring cleanliness, tidiness, and the ultimate satisfaction of our esteemed guests in our hotel. Your meticulous attention to detail and unwavering dedication to providing exceptional service will create an unforgettable experience for our guests.
About the role:
- Clean and tidy assigned hotel rooms according to established standards and procedures, reflecting our commitment to excellence.
- Make beds, change linens, and ensure all amenities are replenished with keen attention to detail.
- Vacuum carpets, dust furniture, and clean surfaces to maintain a neat and inviting environment.
- Sanitise bathrooms, including toilets, showers, and sinks, ensuring guest health and safety.
- Report any maintenance issues or damage promptly to the appropriate department.
- Respond promptly to guests' requests and meet their needs, demonstrating our commitment to providing exceptional service.
- Maintain a friendly and professional attitude while interacting with guests, reflecting our values of loyalty and excellence.
- Collaborate with other team members to ensure efficient and smooth operations.