Job description
Room Attendant - Hotel
Manhattan Loft Gardens (MLG), known as ‘London Sexiest Skyscraper’, is Europe’s most ambitious 42-storey skyscraper featuring 248 Loft apartments, a 145-bedroom hotel, three exclusive sky gardens, a breath-taking lobby bar and restaurant, a 7th level destination restaurant, mezzanine club and 4 event rooms. MLG is located within walking distance from Stratford International Station and Westfield Shopping Centre.
The Stratford Hotel is a design hotel set within the first 6 floors of MLG. At The Stratford we do things a little differently, we value authenticity and encourage our people to bring their personality to work.
Teamwork and collaboration are our greatest assets. We work together to create unforgettable experiences for our guests and ourselves. We embrace a growth mindset with no problems, only solutions and learning opportunities.
We work hard and play harder! You will often find our teams out socialising together, whether it’s bowling, foraging, in a cocktail master class or in the pub! We truly believe that a friendly workplace is a happier workplace.
We are looking for proactive and driven Room Attendant to join our Team.
Come join us!
What you’ll do…
- Clean our guests’ rooms to the highest standards in a timely manner
- Assist in the preparation of linen items and minibar inventory
- Address client queries and make sure our rooms are fully stock, clean and inviting at all times.
What we are looking for…
- 1 year experience in a similar role
- Friendly, approachable, and with a positive attitude at all times
- Passionate about offering personal and caring customer service that will make guests come back for you
- Organised and proactive with a keen eye for detail
- Growth mindset that continuously look for ways to improve our guests and colleagues experience
What’s in it for you…
- 28 days holidays per year, increasing by 1 day per completed year up to 33 days
- Up to £500 bonus if you recommend a friend to work with us
- Two Hotel-wide themed parties a year, including Awards Night
- Monthly social activities funded by the Company, including pub meet-ups, sports events, hiking groups
- Dry cleaning allowance
- 30% discount for your friends and family to stay at The Stratford Hotel
- Discounted Gym membership
- In-house fitness and wellness classes every week
- 30% discount across all our F&B outlets
- Treat yourself with lots of retail & hospitality perks and discounts in Westfield Stratford City
- Freshly cook food during your shift
- Opportunities to progress and develop within our Hotel
- Opportunity to join and participate in our unique GROW academy
Job Types: Full-time, Part-time, Permanent
Salary: £12.00-£13.00 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
Experience:
- hotel housekeeping: 1 year (preferred)
Work Location: In person