Room Attendant Cambridge, East of England, England
Job description
Room Attendant
““No one will protect what they don't care about; and no one will care about what they have never experienced” Sir David Attenborough.
The Hotel
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.
Most of all we seek exceptional people who embody our cultured, devoted and person-centred values. The brightest and best Cambridge has to offer.
The Person
Roll up one’s sleeves to get stuck in with the team to ensure we make The Fellows House Glisten, Happy to engage with people from all corners of the world, be an ambassador of our values Cultured, Devoted and Person Centred.
The Role
Have our rooms showcase style whist holding a welcoming feeling, ensuring our Guests feel like they are our extended family, assist with making The Fellows House Glisten
Key responsibilities
- Engage with Guest to hear their thoughts even Dreams
- Clean and service bedrooms, bathrooms and corridors according to the standard set by The Fellows House.
- Replenish consumable items.
- Keep trolley and service rooms clean and tidy.
- Requisition and control supplies of cleaning material.
- Report any maintenance work required.
- Undertake extra cleaning duties as assisted by the duty housekeeper.
- Ensure the security of guest’s and company’s property and premises.
Cultured
We believe in being our best selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.
Devoted
We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. For making the world a better and more interesting place. We are for sharing wisdom. We are for each other.
Person-centred
We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.
Benefits of working at The Fellows House:
- Comprehensive salary package
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% FB Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning development opportunities
- If you wish to be considered for this superb opportunity click ’apply’
The Fellows House
An exclusive destination with an inclusive spirit.
Inspired by great university fellows past and present and designed for the discerning clientele of Cambridge and beyond, seeking somewhere to eat, drink and stay in style.
At the Fellows House we are proud to play host to the many people who are drawn to our University city and enjoy creating connections between our team members, our guests and our local community.
The team that work here are like family and genuinely enjoy their jobs. This positive spirit informs our service culture, allowing us to deliver a warm, generous experience for our guests.
Likewise, we are focussed on keeping our neighbours part of day to day life in the hotel, be they university goers, local suppliers or cocktail lovers.
