Find More Than 10K+
United Kingdom Jobs

Your next career move is calling!

A WORLD OF REWARDS

• Grow your Career
• Personal Development
  programmes designed to support you at every step of your career
• A chance to make a difference
  through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr. hilton. com)
• Team Member Travel Program
  : discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• High street discounts:
  with Perks at Work
• Holiday
  : 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover

What will I be doing?

As Finance Specialist - HTR, you will work within a team of Specialists to build process knowledge to lead the Operations Finance efforts to optimise the performance of the HTR model.

• Resolve queries as necessary.

• Identify and implement improvement areas for query flows in the hotels (e. g. intelligent query routing whereby the query goes directly from the CoE/ SSC team to the owner of the resolution in Hotel Operations). This will mean removing intermediate steps wherever possible.

• Maintain the interaction model with the CoE team.

• Where necessary, interact with hotel team members to assist in resolving queries.

• Act as an escalation for unresolved queries by the Hotel Operations teams.

• Partner with Hotel Heads of Department to ensure timely submission of information such as Accommodation and Responsibility Pay, Manning detail, leavers and joiners, tips and service charges etc.

• Manage the provision of Finance systems access and the Delegation of Authority for Leavers and Joiners.

• Distribute reports as required to Hotel Operations.

• Provide input into Benefits in Kind reports.

• Ensure continuous updates to actual cost tracking of MIC, PSA and Watson accruals. Work with the RTR team and FP&A; team to assist in tracking actuals against forecast.

• Assist the team to monitor query response timeliness & accuracy by the Hotel Operations teams.

• Monitor process compliance

• Help deliver training to Hotel Operational teams in the HTR processes. This may involve refresher/ new starter trainings, and also training process changes.

• Deliver continuous improvements to reduce exception-handling and query volumes in the HTR Tower for all Hotels in the HAFS model. This is expected to include frequent workshops with the CoE team and the delivery of communications & trainings to Hotel teams using these processes.

• Input in weekly hotel payroll meetings.

• The role will require travel, especially to Hotel teams and to the CoE in Glasgow.

• Work with a Process Improvement mind-set.

• Act as holiday cover for your fellow Specialists.

• Assist in resolving internal audit findings (MAPS) for Operations Finance HTR activities.

• For the HTR Tower, ensure SSC and CoE operate in line with the terms of the SLA's, and that Hotel teams operate in line with HAFS OLAs. Escalate areas of non-compliance.

• Oversee to ensure operations compliance with all retained internal controls at property level.

• Support and foster an environment receptive of change in response to corporate initiatives and special projects.

• Performs other duties and responsibilities as assigned or required.

• Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required

• Ensure hotels are in compliance with Corporate Policies (SPI's) and governmental rules and regulations. Report irregularities and non-compliant situations to A&C; Manager.

• Executes directives of organization's mission, goals and objectives and demonstrates through ongoing and direct motivation, communication, group dynamics and leadership.

• Ensures communication plan as established by department head is properly executed.

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

H
ospitality
I
ntegrity
L
eadership
T
eamwork
O
wnership
N
ow

The most recognized name in the industry, Hilton remains synonymous with the word "hotel." From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels -