Roadside Assist Mechanic - Central Peterborough Peterborough, England
Job description
Company description
Salary: £34,000 Average Earnings (guaranteed minimum c. £27,260)
- Up to 7% company pension contribution and access to extensive benefits package
- Your own vehicles and tools
- Ongoing training and development to allow you to progress to a fully-fledged Roadside Mechanic position with The AA
- The best available equipment
- Industry leading training
- Start/finish on your own driveway (paid from the moment you get in the van to the moment you get home)
- Huge variety and enormous satisfaction
- The freedom of being an autonomous expert patrol
- A famous brand that our customers love
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
You’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’ll be a superhero. Ready for anything, you’ll be there for them, anytime and anywhere. You’ll get their day moving forward, with warm words and technical expertise.
This is the job
Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As a Roadside Assist Mechanic, you’ll always go the extra mile for our members. In return, we’ll go the extra mile for you, with excellent training, support and development opportunities.
What will I be doing?
When our members’ vehicles are having a bad day, you’ll put your skills to the test. As you travel from job to job, you’ll call on all your knowledge of vehicles. The role would ideally suit someone from a fast-fit service background as the technical capability matches the skill set for this role. We’ll fine tune your expertise with training and development, so if you’ve got the drive to succeed, we want to hear from you. We have a development programme for those aspiring to become a fully-fledged AA Roadside Mechanic. For us, it’s your way with people that really sets you apart. Making sure you understand not just what the customer wants, but how they feel - anxious, impatient, afraid, relieved - you’ll take care to ask the right questions, explain your solutions and make the experience of roadside rescue as happy as it can be.
Of course, our dedicated Technical Support team will only ever be a phone call away. We’ll give you all the equipment you need, from a phone and tablet, to clothing and kit, including a van with best-in-class tools. And your shift starts and ends from your driveway, so you can say goodbye to time wasted on commuting. Two weeks of comprehensive induction, with all expenses covered, will get you match fit for life on the road.
What do I need?
Your shifts could include evenings, weekends and Bank Holidays. So you’ll need to be ready to drive to all kinds of locations, in all weathers, and work quickly and efficiently. You’ll need an NVQ2 in vehicle maintenance and repair, or an equivalent qualification. You will also have experience working in a garage environment.
It’s essential that you have a full category B driving licence, with less than 6 points. If you don’t also have category BE (towing) we’ll fund it for you. We’ll expect you to be comfortable working with and adapting to new technology too. Most importantly, your technical skills are matched by your flair for dealing with all kinds of people. Whatever the situation, you are calm, friendly and reassuring.
