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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
The IWS&I Risk Manager role is based in Business Support Management within GPB, supporting IWS&I (previously Wealth Management & Insurance) and GPB businesses from a risk management perspective . The role is a key member of the Risk team within IWS&I and is in place to support the Head of IWS&I UK and Head of UK Private bank in the management of operational risk and the monitoring of internal controls.

In this role, you will:

• Manage continual reassessment of the operational risks inherent in the business, so as to minimise exposure to customer detriment, losses and fraud and maintain operational integrity.
• Maintain a balanced approach to risk management through the continued development and operation of HSBC internal controls, ensuring consistent approach and assessment of effectiveness to meet all regulatory and FIM requirements.
• Build strong stakeholder relationships across IWS&I UK, and wider 2nd Line of Defence colleagues, where challenges and risks are openly discussed.
• Deliver and manage Operational Risk Management through IWS&I ensuring the relevant risks are identified, and that effective controls are in place to protect the business.
• Carry out a rolling program of deep dives on deficient controls to ensure the underlying processes are operating effectively, and where any are assessed as needing improvement implementing action plans to address any deficiencies.

Requirements

To be successful in this role you should meet the following requirements:

• Extensive experience working in an operational risk environment (1LOD or 2LOD).
• Past working experience in a relevant role, e.g. Wealth, Risk Management, Private Banking.
• A track record of gaining an understanding of customers' needs and delivering excellent customer service.
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
• An understanding of regulatory requirements relating to Wealth and Insurance products, and their impact of risk management
• This is a hybrid role with the base location being Birmingham, Whitely or London

You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.”