Job description
At Gen H, our mission is to give everyone the opportunity to become a homeowner. To achieve this, we're building a home buying process that is simple, transparent and fair.
We are on a mission to transform the housing market: We're broadening access to homeownership for aspiring buyers, simplifying the home-buying process, and promoting our customers' financial wellbeing through the smarter management of their home finances. Backed by institutional & angel investors, we're set for an exceptional 2023.
The opportunity is huge, and we are looking for people passionate about delivering fantastic customer outcomes. Working at Gen H means having high standards you set for yourself, working with urgency, and owning the outcomes of your work. We expect our people to be humble and communicate openly and honestly with one another.
And that's where you come in:
Your mission
As Risk & Compliance Manager, you'll get stuck in operational compliance work, with an important focus on 2LOD. You will have the opportunity to lead on various mortgage Risk & Compliance issues, supporting across Gen H with understanding and embedding mortgage regulatory requirements and helping to maintain and develop company policies. Your work will contribute to Gen H meeting regulatory requirements and identifying and taking action where consumer detriment may be happening.
As Risk & Compliance Manager, you will focus on:
- 2LOD monitoring activities, including leading on scoping and delivering reviews as part of the Risk & Compliance monitoring plan.
- Responding to Audit findings
- Supporting the implementation and embedding of Consumer Duty, leading on various aspects.
- Risk and Compliance Governance - including Risk and Compliance MI and reporting, Committee arrangements, and escalations.
- Senior Managers & Certification Regime - helping ensure the business is properly operating Senior Manager, Certified and NED roles and providing a control framework and training on all relevant aspects including Conduct rules
- Operational Resilience Policy
- Financial Crime Policy
- Horizon scanning
- Policy & procedure management
- Compliance manuals and programmes
- Compliance training
- 1LOD advice and support
- Financial promotions reviews
From a technical perspective, you:
- Have senior-level financial services regulatory compliance and 2LOD experience in the mortgage space.
- Have a strong understanding of governance, control frameworks, conduct risk management, compliance training and compliance monitoring.
- Possess retail conduct regulatory experience.
- Have experience across the mortgage customer journey (product governance, sales and advice, responsible lending, servicing, arrears and repossessions) and are familiar with MCOB.
- Know how to turn frameworks into practical advice and guidance to the rest of the company.
- Financial Crime knowledge or experience would be beneficial.
What we have to offer
- £55,000 - 70,000 base salary depending on experience
- Meaningful equity shares
- £1,000 annual training budget
- Private Health Care with Vitality
- Enhanced maternity leave
- Mental wellbeing support: access therapy and mental health sessions
- 25 days of holiday plus bank holidays
- Regular Lunch and Learns
- Cycle to Work Scheme
- £300 Annual contributions on your behalf to Beam, a charity providing re-skilling for people affected by homelessness
- Hybrid or remote working #li-remote
We want everyone to become a homeowner. To achieve this mission, we are committed to building a diverse and inclusive team. We would love to hear from mission-oriented candidates from diverse backgrounds who want revolutionise home-buying and who can demonstrate they have the skills and experience required for this role, so please do reach out! Read more about why we value diversity in our careers page.
Some final guidelines:
- Please let us know if you need a reasonable accommodation during the application or interview process.
- Please note that we only accept applications coming through our platform. We don't receive CVs or Cover Letters by email or LinkedIn messaging.