RFP Content Manager London, England
Brown Brothers Harriman
Full Time
London, England
42000 - 72000 GBP ANNUAL Today
Job description
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as an RFP Content Manager for BBH Investor Services
Brown Brothers Harriman is currently recruiting an RFP (Request for Proposal) Content Manager to join our Marketing team in BBH Investor Services. In this role you will lead BBH’s RFP content strategy and management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation. Interacting with over 150 subject matter experts, the RFP Content Manager will ensure that content stored in the database is up to date, accurate and differentiated.
Brown Brothers Harriman is currently recruiting an RFP (Request for Proposal) Content Manager to join our Marketing team in BBH Investor Services. In this role you will lead BBH’s RFP content strategy and management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation. Interacting with over 150 subject matter experts, the RFP Content Manager will ensure that content stored in the database is up to date, accurate and differentiated.
Some of your key responsibilities include:
RFP Content Strategy
- Develop and implement content strategy to differentiate our end-to-end service capabilities, specialist expertise and technology offerings
- Execute content strategy related initiatives to ensure alignment with BBH's growth strategy, brand, and key messaging
RFP Content Management
- Own content management at BBH, interfacing with over 150 subject matter experts (SMEs) and the RFP Team
- Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content
- Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end-to-end service capabilities, specialist expertise and technology offerings which are tailored to client goals and needs
- Review analytics across content to understand content that is most frequently used and where some content could be retired
- Ensure that branding, styles, spelling, grammar and tone is consistent across all content
RFP Support
- Support large strategic RFPs with tailored content where required
- Proofread and review RFPs across the Team
Technology platform support
- Identify new features of the proposal automation tool to be applied to BBH’s RFP and Content process to enhance user experience and reduce production time
- Provide training to SMEs on the use of BBH’s proposal automation tool
- Ongoing user management including license management, user maintenance, and license reconciliation
- Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation
Special Projects
- Participate in ad-hoc projects, and other team/business initiatives such as proposal automation product upgrades, developing standard questionnaires
Team Leadership
- Mentor and train team members on content best practice
- Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content
- Identify strategies to improve RFP / RFI / DDQ quality and efficiency
Desired Qualifications/Skills:
- BA or Equivalent
- Up to 5 years relevant work/industry experience
- 3+ years of experience of content management / working in RFP Teams
- Native-level English speaker with a strong writing ability
- Great proofreading and copy-editing skills
- Excellent collaboration and project management skills
- Ability to work on multiple projects simultaneously
- Ability to communicate key information quickly and effectively at the "headline" and detail level
- Detail-oriented; comfortable following complex instructions and managing other people to deadlines
- Proficient in Office suite of products
- Knowledge of Qvidian or other Proposal Automation tools a plus
- Association of Proposal Management Professionals (APMP) a plus but not essential
What You Can Expect At BBH:
If you join BBH you will a find collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others
Full time London
