RF Mid Office Assistant Worthing, South East England, England
Job description
Some careers are more impactful than others.
If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Trade and Receivables Finance comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.
We are currently seeking an experienced individual to join this team in the role of Client Operations Administrator - GTRF UK.
The role of the Client Operations Administrator is to process work received into the area, meeting productivity and quality targets. Key deadlines must be met each day in order that all work is successfully completed. Thereafter to take follow up action to ensure outstanding queries are resolved and customer accounts are effectively maintained.
Your responsibilities will include:
- To accurately “code” payments to the correct client/customer using various enquiry screens
- Prepare and bank all cheques received into the business on a daily basis
- To accurately and efficiently reconcile customer accounts
- Manage your own time working with others as part of a team.
- Deal with physical post and speak with customers/ colleagues on the phone.
The ideal candidate for this role will have:
- Strong Microsoft Word, Excel and Outlook skills.
- Experience working within a team and being able to prioritise work tasks
- Telephony/ Financial services experience is not essential but would be advantageous
The base location for this Hybrid working role is Worthing. You must be able to work in our Worthing office at least 2 days per week and therefore live within a commutable distance of our Worthing office.
You’ll achieve more when you join HSBC.
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
