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We’re Ocado Retail. We’re the people powering Ocado.com, the UK’s fastest-growing grocer, and Zoom by Ocado, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self and Challenge what's possible. We’re growing fast, and we’re looking for like-minded people to join us for the next step of this.

Job Description

This role is responsible for supporting the delivery of our Total Reward and People Systems Plan. This includes supporting the business to make reward decisions at all levels, maintaining and enhancing our HR systems (including Sage People, Thrive, Peakon and Darwin), and automating and improving how the HR team delivers services to the wider business.

This role will also analyse our People data, primarily using the information held in Sage to create insight that will support critical business decisions.

Key responsibilities:

• Support Reward activities including pay review, annual bonus, the benefits flex window and recognition.
• Provide teams with data related to compensation and conduct benchmarking and market analysis.
• Manage the annual salary survey data submissions.
• Support the implementation of pay changes.
• Maintain data integrity in Sage People (our HR and recruit system), Walnut (our learning management system), Darwin (our flexible benefits system) and Grapevine (our Engagement system run by Workday). Partner with our Payroll Team to ensure colleagues are paid correctly and on time.
• Review and analyse current processes, identify areas for improvement
• Develop and manage system changes to Sage People
• Provide technical support, troubleshooting and guidance to end users
• Solve HR Related tickets submitted to our IT help desk.
• Collaborate with the People Team and wider business to identify system improvements and enhancements; recommend and implement solutions in alignment with the People roadmap
• Design dashboards and reports in order to support business decisions
• Manage the quarterly releases and present the new features to stakeholders

Experience, skills and competencies

• Previous experience with Reward and HR systems is required
• Experience with Sage People is preferred although training can be provided
• Advanced Excel skills necessary
• Communication – the ability to share complex technical information in an easy-to-understand way for end users and cross-functional team members
• Analytical thinking – effectively translates data into actionable insights

At Ocado, we value our employees and offer flexible/hybrid working, as well as being rewarded for your contribution through our fantastic benefits.

• Annual bonus scheme - maximum opportunity dependent on role
• 15% Ocado.com discount
• 20% Marks and Spencer discount
• 26 Days Annual Leave plus bank holidays
• Company-paid private medical insurance for colleagues with opportunity to add partner/children at corporate rates and Digital GP service
• Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
• 50% income protection
• 4x salary life insurance
• Flexible benefits including dental insurance and Cycle to Work
• Tax-efficient electric vehicle leasing scheme
• Access to a retail discount platform, providing discounts and cashback
• Free onsite parking and free shuttle service from Hatfield station
• Regular socials, including Town Halls and Mixers & our ORL Summer Party
• Onsite canteen and coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor.
• As part of our inclusive nature, help make change within the business and join any of our Networks

Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office!

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train: Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

Recruitment Privacy Notice

Ocado Retail Limited will process and store your personal information in accordance with our Recruitment Privacy Notice. By submitting your CV/resume and application information, you confirm that you have read and understood this privacy notice.