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Job summary

To recover Council Tax, Business Rates, Housing Benefit Overpayments and Sundry Debts arrears in accordance with the Authorities recovery policies and statutory provisions utilising the Northgate, Agresso and Information @ Work software systems.

Liaise with outside agencies (Employers, Court Personnel, D.W.P., Citizens Advice Bureau, etc.

For further information please contact Mark Price on 01685 725000.

All new applicants are required to complete a 10 hour online Welsh Work Course. You will need to complete parts 1 and 2 of the course and must be able to evidence this prior to starting work with the Authority. For further information on how to complete this course please visit:
https://learnwelsh.cymru/

Application forms can be completed online at www.merthyr.gov.uk

If you do not have access to the internet, application forms can be obtained by telephoning 01685 725199 and are to be returned no later than 27.04.2023 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN.

Email: [email protected]

Ability to speak Welsh is desirable.

Merthyr Tydfil County Borough Council encourages applications from Welsh speakers. Application forms may be submitted in Welsh and any applications completed in Welsh will not be treated any less favourably than those submitted in English.

If you are successfully shortlisted for interview please contact [email protected] to let us know if you would like your interview to be conducted through the medium of Welsh.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.

All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.
We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council. We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.