Job description
You make it Hand Picked!
Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.
We are currently recruiting for an Assistant Sales and Events Office / Revenue Manager for L’Horizon Beach Hotel and Spa.
This 4 Red Star Hotel has 106 bedrooms and 8 suites is located on the beautiful setting of St Brelade’s Bay on the stunning island of Jersey. The hotel is popular choice for weddings and events due to its idyllic location.
Please note this role is only available for candidates already located in Jersey and is offered on a live out basis.
You will be the ultimate people person who enjoys building positive relationships with everyone you meet, giving them faith and confidence in your knowledge and event organisation abilities from the very first conversation.
You are also sales focused and enjoy making recommendations to meet the needs of your clients and their budgets. Whether it's a wedding, private dinner or a big birthday bash, you'll take the reins and help to plan the event from start to finish.
The fantastic feedback you receive and clients saying \"Thank you for all your help!\" will motivate you and be a regular highlight to your working week.
About the role:
- The role of the Assistant Sales and Events Revenue Manager is to support the Sales and Events Revenue Manager in the day to day running of the Sales and Events Office.
- You will report to the Groups Reservations Manager and Group Director of Sales.
- You will be responsible for ensuring the delivery of budgets, improving conversion, increasing meeting room occupancy and enhancing enquiry handling standards.
- You will provide a service our customers for Wedding and Events and bookings and fulfil the administration duties required from the enquiry stage through to the planning of the event on the day.
About you:
- To be considered for this role you will have current Meetings and Events Sales experience within a hotel, conference centre or similar environment.
- It is essential you are self-reliant and are able to act on your own initiative where appropriate.
- Are able to demonstrate a methodical approach and are highly organised and have a systematic approach to your work.
- You will have excellent leadership and communication skills and have the ability to coach and develop others ensuring they reach their maximum potential.
- Strong knowledge of Opera, diary management and meetings and events sale is required for this role
Our Benefits include:
- A competitive salary package.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 29 days holiday per year including bank holidays.
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
About Hand Picked Hotels
CEO: Julia Hands
Revenue: $500 million to $1 billion (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: www.handpickedhotels.co.uk
Year Founded: 2001