Retention Specialist - Northampton Northampton, England
Job description
Allen Motor Group are currently looking to employee a Retention Specialist to achieve new & used car sales whilst ensuring the customer receives exceptional customer service at our Ford dealership in Northampton. This position is offered on a fixed term basis starting from August and going through to May 2024. It can turn into a full time permanent position for the right applicant. Monday – Friday, with a basic salary of £22,770 and an OTE of £30,000 reporting to the Head of Online.
Why Allen Motor Group?
In addition to a highly attractive basic salary and bonus scheme we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Discounted gym membership
- Full training and support to develop and progress your career with Allen Motor Group
Do I need experience?
No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:
- Previous selling and influencing skills
- An ability to follow procedures, policies, and instructions.
- A passion for providing first class customer service
- An eagerness to learn and progress your career
- Fantastic communication skills
Key Duties and Responsibilities
As a Retention Specialist you will be responsible for and not limited to:
- Promoting the AMG brand and all the benefits the customer will experience
- Ensuring adherence to GDPR guidelines
- Effectively managing enquiries using the online diary system
- Carrying our comprehensive digital appraisals of part exchanges
- Maintaining excellent knowledge of the brand marketing programmes in order to maximise sales
If you would like to be considered for this opportunity, please do not hesitate to apply now
