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RRG Group

About RRG Group

From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.

Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand.

There are always exciting times ahead for RRG Group!

Benefits of working at RRG Group

There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months’ probation period)

A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.

Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.

Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral.

Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays.

Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.

Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more!

Opportunity at RRG Group - Group F&I and Retention Manager Job Description

£45,000-£55,000 (Depending on Experience) plus company car

Business Development Department, RRG Group Limited

PURPOSE

Maximise the sale of finance and insurance products in a compliant manner, and drive Centres in their retention activity.

MAIN DUTIES AND RESPONSIBILITIES

You will be responsible for the following:

• F&I performance of twenty-one franchised dealerships and on-site development/coaching of sales teams.
• Working with RRG centres and the retention team to manage renewals effectively, generating incremental sales.
• Monitoring FCA compliance in line with Consumer Duty.
• Working collaboratively with Katie Newton to realise the company’s ongoing F&I strategy.

Finance and Insurance

• Monitoring monthly F&I benchmark targets vs. performance; highlighting trends and offering solutions where needed.
• Exploiting sales opportunities by acting as a champion in the promotion of finance offers across all marketing channels.
• Ensure the MAIUK finance lending tree is being utilised correctly, protecting profitability whilst driving performance against sales objectives for our OEM partners and all finance targets.
• Conducting regular site visits and supporting transaction managers in their ongoing daily activities.
• Overseeing F&I product training at site level.
• Acting as primary point of contact for F&I queries from centre.
• Managing the F&I and Retention specialist in the generation of monthly F&I reports/ audits.
• Conducting internal Payplan audits with group accountants.
• Supporting new starter ‘Road to Sale’ training.
• Overseeing the Car Care Products Excellent Programme.
• Leading monthly transaction manager meetings.

Retention

• Growing the Retention team and manage the day-to-day operation and performance of agents.
• Working with sites to utilise third party OEM renewal systems and drive renewal activities.
• Monitor site renewals activities, the in-dealer customer account review process, and subsequent outcomes.
• Consult with CDA managers to create centralised group focussed campaigns, and monitor performance and outcomes.

Compliance

• Helping centres understand FCA rules and guidelines and adopt compliant strategies within their daily activities.
• Support RRG’s data strategy to ensure RRG is able to identify, monitor, evidence and stand behind Consumer Duty outcomes and meet the needs of customers, including those with characteristics of vulnerability.

Normal working hours Monday to Friday 09.00am to 5.00pm with Flexibility. Fantastic Future Career Opportunities Within an AM50 Dealer Group

Closing Date: 6th August 2023

At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!