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Schedule: Monday to Friday

Description: Sanabria & Associates, PLLC is a rapidly growing law firm with offices in Maryland, Washington, D.C., Virginia & Florida.

Duties and Responsibilities:

• Review Diagnostics and assess the functionality and efficiency of systems

• Monitor security certificates and company compliance of requirements

• Offer technical support to company staff and troubleshoot computer problems

• Install & update company software and hardware as needed.

• Assist in development and enhancement of IT systems

• Assisting call-ins or live chat with technical difficulties

• Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments

• Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures

• Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software

• Analyze and assess customer service requests and provide prompt technical solution

• Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations

• Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach, carry items, push and pull carts loaded with equipment

• Other duties and tasks as assigned by the Operations Manager

Requirements:

• Bilingual (Spanish and English)

• Ability to multi-task in a fast-paced environment

• Able to Travel

Experience:

• Experience in the technology field and computer systems

• 1 to 2 Years of Experience

• Bachelor’s in science