Retail Staff - Aspiga Pop-Up, Southwold United Kingdom
Job description
ROLE: Retail Staff, Aspiga Pop Up, Southwold
LOCATION: 75 High St, Southwold IP18 6DS
HOURS: Full-Time/Part-Time temporary staff for Summer Pop Up
START: June/July 2023
INTRODUCTION
Aspiga is a leading ethical contemporary clothing company creating wearable, stylish and timeless collections for women and men using sustainable and organic materials. Established in 2006, Aspiga is a responsible fashion brand that continues to lead the way in putting people and our planet first. Aspiga partners with artisans and suppliers, primarily in Kenya and India, to create stylish clothing collections using natural, organic and sustainable materials. Having started as a wholesale business, Aspiga expanded into the online retail space before opening its first shop in 2019. Since that success, we have opened further sites with the pop up in Southwold being our latest summer venture to develop the Aspiga profile amongst local and visiting customers.
THE ROLE: Retail Staff - Manager and Shop Assistants
We are looking for a Retail Staff to work manage and run the Southwold Pop Up for Aspiga this summer. They will deliver excellent customer service and meet agreed performance targets. The role requires confident communications skills and the ability to build strong relationships with colleagues and customers. The Retail Assistant needs to be perceptive with an eye for detail, flexible in meeting the demands of the business and enthusiastic about sharing our passion for sustainability.
KEY RESPONSIBILITIES:
· Staff with work together to manage and run the Southwold Pop Up to ensure that all sales and profit targets are achieved.
· Ensure consistently high levels of outstanding customer service, working to specific brand guidelines
· Proactively engage with customers to increase conversion and provide positive experiences of Aspiga
· Complete stock takes, reviewing best sellers and providing feedback to pass onto Head Office
· Demonstrate current knowledge of Aspiga’s values on sustainability and ethical fashion in terms of materials used, production processes and packaging practices
· Actively drive commercial opportunities and look at innovative ways to market the shop locally
· Represent the brand’s values, adhering to company procedures and policies
· Promote marketing materials and ensure customer names are signed up to the email database
· Product fulfillment, sending stock to customers
· Ensure that company and brand standards are maintained and adhere to Health & Safety guidelines
· Provide flexible support and to fill gaps in the Staff Rota as required
KEY REQUIREMENTS:
· Experience in contemporary fashion or luxury retail management
· Commercial acumen and confidence in supporting target driven goal realisation
· Excellent communication skills with the ability to share the brand story and connect with our customers
· Ability to build and maintain good working relationships within the business and with external suppliers
· Resilient and flexible attitude, able to work under pressure and adapt to meet deadlines
· Capable organiser with strong attention to detail
· Proficient IT skills with experience of using the Microsoft Suite and Google Meets/Sheets
· A proactive and pragmatic approach to problem solving
· A respectful and professional manner at all times
Job Types: Full-time, Part-time
Part-time hours: 40 per week
Salary: £10.00-£13.00 per hour
Benefits:
- Employee discount
- Store discount
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Southwold and Reydon: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person
Application deadline: 24/06/2023
Reference ID: Retail Staff - Aspiga Pop Up, Southwold
Expected start date: 01/07/2023
