Job description
We are looking for an exceptional retail sales assistant to join our team, who will develop and hone their essential skills in communication, negotiation, and customer service. As a retail sales assistant, you will be responsible for establishing and maintaining professional relationships with clients. Your dedication to providing exceptional customer service will be essential in building and maintaining these connections.
We value self-driven and diligent individuals who understand the significance of sales and can multitask effectively. Working in this role will help you develop and enhance your essential skills in communication, negotiation, and customer service, which are essential for any role in today's business world. With our supportive team and comprehensive training, you will have the opportunity to grow and succeed in your career.
The Ideal Retail Sales Associate Candidate:
- A positive attitude, ready for any task
- Able to work as part of a team.
- Passion for fashion and lifestyle
- Able to connect with people and have great conversations.
- Don’t hesitate and act with purpose.
- Acts with purpose and pace, executing every task they do quickly, effectively, and efficiently.
- Takes new ideas and implements them quickly, avoiding overthinking and indecisiveness.
As a Retail Sales Associate your primary duties will be:
- Creating a welcoming and personalised shopping experience for every customer who enters our store.
- Providing assistance, guidance, and direction to all customers.
- Using questioning techniques to recommend the most suitable products based on the customer's needs.
- Upholding and maintaining consistent customer service and interaction standards.
- Helping with operational tasks as necessary, such as receiving inventory, preparing for audits, and promoting seasonal sales.
- Promptly and professionally communicating customer inquiries and feedback.
- Taking direction from Team Leads to meet the store's staffing and operational requirements.
- Completing all mandatory training within the designated timeframe to ensure that compliance, knowledge, and safety are maintained.
Please note - this is an onsite position specifically based in Newcastle Upon Tyne.
Job Type: Full-time
Salary: £11.33-£12.33 per hour
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free or subsidised travel
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Can you work full time?
- Do you require visa sponsorship to work in the UK?
Work Location: In person