retail sales associate Bury, North West England, England
Job description
Job overview
Catering Retail Assistant
20 hours over 5 days a week
8.00am - 1.00pm Monday - Friday
Every other weekend 7.30am - 12.30 pm
As soon as the doors open at 8am you are serving customer, whilst the role can be exhausting if can also be very rewarding. Through out the year we have many things going on, from big celebrations of NHS achievements to BBQs whenever the sun shines, no two days are ever the same.
The main aim of the job is to provide the best possible service and experience for patients, visitors and staff using the Staff Restaurant, whilst maintaining a high standard of Food Safety and Cleanliness.
The dining room is very busy and the successful candidate must be able to work under pressure and at speed.
Part of the job requires the post holder to prepare salads and sandwiches for lunch, therefore a knowledge of catering is required.
Main duties of the job
- Record food and fridge temperatures, accurately and record the information clearly.
- Work on the service counter using good customer service and communication skills to engage with customers.
- Use engagement to drive sales.
- To deal with all phone enquires to the Staff Restaurant, take orders and pass on any enquires they cannot deal with to the Restaurant supervisor, Head Chef or Catering Manager.
- Relay information back to the kitchen regarding orders placed or stock needed
- Take cash and card payment from Customers, balance the till at the end of service, recording all information accurately.
- Work very closely with other members of the small team, and play their part in delivering the best possible service.
The Customer or Patient is our top priority
Working for our organisation
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
In line with the Trust’s Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership.
Person specification
Knowledge
Essential criteria
- Experience working in a café / coffee shop
Desirable criteria
- Experience in handling cash and card payments
Qualifiations
Essential criteria
- Level 2 Food safety
Desirable criteria
- Allergen level 2
Skills
Essential criteria
- A good communicator able to engage with customers easily
- Can record information clearly and accurately
- Must be able to work under pressure and use own initiative
Other
Essential criteria
- Must be versatile and willing to work in other areas within catering if needed
- Must have some computer understanding to complete mandatory training on line.
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
The Northern Care Alliance NHS Foundation Trust is committed to diversity and inclusion and welcomes applications from everyone. We value the contribution of individual talent, skills, knowledge, and experience and aim for a workforce demography representative of our local community. If you are disabled and require reasonable adjustments to the application process, please contact the Recruitment Team to discuss.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Follow us on twitter to connect with our team and keep up to date with the latest job news across the NCA: @NCAlliance_Jobs
Employer certification / accreditation badges
Applicant requirements
About Northern Care Alliance NHS Foundation Trust
CEO: Owen Williams
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Company - Public
Website: www.northerncarealliance.nhs.uk
Year Founded: 2017
