Retail Sales Associate Bedford, England
Job description
Founded in 2019, Exodus Beauty started as an online-only beauty supply store selling quality wig and hair care products from well-known US brands. With a growing customer base and due to customer demand, now is an exciting time to join us on our journey as we open our first flagship store and deliver our ambitious growth plans to be the largest black-owned beauty supply store.
You’ll have knowledge of black hair care, a 'can do' attitude and a passion for excellent customer service with experience in retailing, as well as being committed and dedicated to achieving the best results for the store as it grows and expands.
Role responsibilities include.
- Processing card/cash payments on a point-of-sale system and cashing up the till at the end of the day,
- Building a rapport with customers - attending to customers' queries, helping them find the right products, recommending products, and informing customers of promotions,
- Maintaining merchandising stands and tidying item displays,
- Maintaining an awareness of all promotions and advertisements,
- Ability and willingness to work flexible hours, including evenings, weekends and holidays,
- Receiving and unpacking deliveries and keeping a storeroom tidy and organised,
- Store inventory management - assisting with quarterly stock-takes,
- Packing and replenishing shelves as needed,
- Assisting with the setting up of promotional displays
- Dealing with customer complaints and refunds and involving management as needed
- Informing clients of promotions and recommending products
Work Experience
- Retail & Sales - Required
- Knowledge of retail epos systems, Microsoft Office, including Word and Excel – Required
- Customer Service - Required
- Product Merchandising - Essential
- Knowledge of Hair & Beauty, particularly black hair care - Essential
Required Skills
- Customer Service.
- Communication Skills.
- Active Listening.
- Helpfulness.
- Organizational Skills.
- Time Management.
- Stress Management.
- Conflict Resolution.
What we are offering.
- A full-time permanent employment contract, minimum of 30 hours contract. Salary is pro rata basis.
- Development and progression as the business grows.
- Company Pension.
- Staff Discounts
- Job Type: Full-time
Job Types: Full-time, Temp to perm
Salary: Up to £10.50 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bedford, MK40 3EU: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: EXB-002
