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What you’ll be doing?

You’ll take day to day responsibility for The Bovey Shop which sells a selection of gifts, children’s toys and games, books and outdoor attire. Designer brands stocked at Bovey Castle boutique shopping outlet include Dubarry of Ireland footwear, clothing and accessories, Aquarapid swimwear, Jellycat and Toasted Crumpet and a wide range of children’s toys.

You will be delivering a warm welcome to all guests that come into the shop, sharing your product knowledge and making recommendations to deliver that all important customer service.

You will be responsible for monitoring and ordering stocks and merchandising so that the shop always looks ‘guest ready’ and demonstrates our fabulous range of stock.

What you’ll need?

• To be a real people person with exceptional skills and ability to build rapport;
• A good eye for detail, with a passion to ensure the Bovey Shop always looks its best;
• The ability to manage stock, including monitoring of stocks levels, rotation and ordering;
• Previous experience within a similar role would be desirable, although most important will be your ability to deliver exceptional guest service.

What’s in it for you?

We are proud to offer great places to work with our teams at the heart of all we do – we lead with a values led approach towards based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.

Our bespoke Eden Extra’s benefits platform offers:

• Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
• Fairly distributed Service Charge/Gratuties paid monthly;
• Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
• Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
• Cycle to Work Scheme and Electric Vehicle Lease Scheme;
• Health plans for dental, optical, alternative health care + 24 hour GP access;
• Discounted stays, spa treatments, golf and leisure access across EHC properties;
• Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
• Access to Eden Engage – our employee portal with regular team news;
• Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE;
• You’ll also get free parking, meals on duty, uniform etc….but you already knew that, right?!!

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

• An opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;
• A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
• A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;