Job description
Job description
Part-time Sales /Hire Assistant
About McCalls
McCalls is a leading Highlandwear specialist for both Hire and Retail Sales, with 6 branches throughout Scotland. We have built our brand and excellent reputation from delivering top quality service and Highlandwear at affordable prices. For over 134 years we have looked after grooms and helped proud Scots look their best for their special occasion.
The Role
McCalls has 2 part-time position within our Aberdeen Branches and are seeking an enthusiastic self-motivated individual to join our team. The applicant must have experience working in a customer facing role, be presentable, and have good customer service skills with a confident telephone manner. The successful applicant will work in both Hire Dept and when required on our sales floors as required and training in all aspects of the role will be given. A knowledge of highland wear and/or hire would be preferable, and basic computer literacy and sewing skills would also be an advantage.
Position 1 is a 26 Hour position will be 4 shifts spread Mon-Sat 10am - 4pm ( a 1/2 hr lunch break) and 1 Sunday shift 12.00-4.0ppm The 2nd position will be contracted for 15 hours per week. This will mainly be 2 x 5.5 hours shift (a 1/2-hour lunch break). And Sunday 4hours 12.00-4.00pm Overtime will be available to cover holidays and illness.
What’s in it for you?
You will develop your retail knowledge, to deliver the best possible care and service to our customers. Working for the leaders in their field of Highlandwear you will benefit from our knowledge and expertise. McCalls offers excellent staff discount and paid annual holidays.
Responsibilities:
Working alongside the existing team you will be offering our customers the best experience possible, either whilst in our store, during email/telephone contact, or Zoom appointments. In addition, hire item selection, general housekeeping duties, order administration and payment processing will be undertaken.
Our ideal candidate
To be successful in this role you will have to be enthusiastic, hardworking and have a passion for delivering first class service as well as a keen eye for detail. In addition, you will:
- Be experienced in a customer facing role
- Have first class communication skills, and be able to connect well with both your colleagues and our customers.
- Be presentable.
- Have the ability to work at pace accurately and efficiently.
- Have excellent time keeping.
- Be willing and able to learn new skills.
Job Types: Permanent
Job Type: Part-time
Part-time hours: 15/26 per week
Salary: £9.00-£10.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Overtime
- Weekend availability
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: ab-hi-pt