Job description
Bayne's the Family Bakers are proud to be opening our latest shop in Methilhill & are currently recruiting for Sales Assistants.
Sales Assistant - Methilhill - Shop opening in March 2023.
Training will take place in one of our local shops, you will need to be able to travel whilst training. We'll ensure you get there as we will pay for fares or arrange transport (within reason).
Contract is 8 Hours (although overtime may be available).
6:30 am to 4 pm & Sunday 8 am to 3 pm.
£10.60 per hour plus an excellent benefits package (see below).
Who we are
At Bayne`s we are striving to become the nation’s favourite baker. We believe in using traditional baking methods and processes where we can, focusing on product freshness and quality of ingredients. To help us achieve this, we have ambitious growth plans across central Scotland. We are focused on the long term - by investing in our people, our bakery and our shops and building close relationships with communities in which we serve.
Our Values and the way we work:
· Customer Focus – Our customers are the heart of our business. We believe whether you are an internal or external customer, we should offer the best possible products and service, to you every day.
· Respect – We value everyone`s contribution and believe that you should be treated as an individual, and we all act with integrity in everything we do.
· Continuous Improvement – We aim to take advantage of opportunities and by acting quickly and working together, we all will help Bayne`s to improve and grow.
· Sustainability – We make decisions for the long-term sustainability of the business, for our customers, employees and the community.
Who you are
You will be a positive, motivated, and friendly person who is able to use your own initiative to drive standards and deliver great customer service. You will be a team player, with lots of drive, and an awareness of the positive impact you can have on our customers, and you will go above and beyond what is required and create an inclusive and positive experience for our contractors and colleagues.
By being open, honest and flexible, you will be able to roll up your sleeves and get stuck in with any of the varied tasks from making sandwiches to baking savory products- no two days are the same. You will also bring fresh ideas and help us to continuously improve how we do things.
Why this role matters
This is an opportunity to support a fast-paced retail operation, where you will be hands on serving our customers every day.
The 3 keys to success in this role are;
1. Driving sales by offering great service and well-presented shops, with full availability of cakes and rolls for our customers at all times of the day.
2. Ensuring excellent customer service, by putting customers first with every interaction.
3. Ensuring we follow all legislations and processes to keep our customers and the business safe.
Who your customers are and how this delivers value to them
Your internal customers will be our colleagues. Your Colleagues will feel every moment with you is special and they will remember the positive impact that you have had with them every day.
Your external customers are our Customers, and you will aim to build positive relationships them.
What your key responsibilities are
· Prepare and serve customers with a range of hot and cold bakery and food to go products
· Set up and maintain counter and window displays in line with our guidelines.
· Deal with customer pre-orders and process payment and paperwork accordingly.
· Take payment for goods using electronic tills and processing by cash and card.
· Stock shelves with products.
· Answer queries from customers.
· Report discrepancies and problems to the management team.
· Give advice and guidance on products to customers.
What your key skills and experiences are:
· Previous food retailing experience
· Positive attitude
· Cash handling experience
Compensation
The remuneration is £9.65 per hour, these roles are part time positions (Ranging from 8 to 16 hours per week). You will be required to be flexible with your hours, you will need to be available to work between Monday and Sunday - 5:00 am to 5pm, Please only apply if you can commit to this.
Benefits
Our Colleague discount Scheme, offering you up to 50% off products sold in our shops
A complimentary filled roll and hot drink to have during your break when working.
Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
Retail Trust Employee Assistance Programme with 24-hour access to a FREE and independent counselling helpline for family, financial or legal for you and your immediate family.
Free life assurance from day one. This is a death in service benefit which provides a lump-sum payment equal to two year’s salary
An excellent contributory pension scheme where the company pays an enhanced contribution of 4.5% versus the statutory 3%
The opportunity to save on tax and NI deductions through the pension salary exchange scheme
Company sick pay scheme providing up to 12 weeks of full salary
Long service awards and annual celebratory event
Gifts for births, marriages, and retirements.
The opportunity to attend two paid for Company social events per year
Milestone birthday holidays
Fundraising matched up to £250.00
Christmas cake hamper to all employees
Holiday entitlement, up to a maximum of 32 days
An attractive salary above minimum rates of pay
Performance bonus schemes for retail based management.
Structured training and development programmes
Opportunities to develop and progress your career with us
Full uniform provided
Hardship loans (paid back in affordable instalments over 12 months)
Access to private medical care in certain circumstances
Job Types: Part-time, Permanent
Part-time hours: 8 per week
Salary: £10.60 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Life insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have a Passport that you can provide as proof of right to work in the UK?
- If you don't have a passport, can you supply a birth certificate & proof of national insurance number?
- If you have neither of the above, can you supply a share code?
- Can you get to the shop to assist with set up for opening @ 5am?
- Are you able to be flexible with shift patterns?
Work Location: One location