Retail Sales Assistant/Cashier Kingston upon Hull, England
Job description
Sewell Sales Assistant’s deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.
All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.
Hours of work: A range of hours and shifts availabile
To view and apply for current opportunities please visit
https://sewellonthego.co.uk/vacancies/
Responsibilities and essential job functions include, but are not limited to, the following:
- Greeting customers when first entering the store and providing world-class customer service, supporting customers with their shopping needs whilst in store and building relationships to creating repeat business
- Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell
- Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
- Assisting stock control and management within the store, including; accepting and checking new deliveries, re-stocking shelves, rotating stock, date checking, stock checking, ensuring the store is stocked to its full sales potential at all times
- Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
- Cleaning and housekeeping on site, within the store, on the till area, in the back store and on the forecourt, ensuring the site looks world class at all times
- Be aware of security within the store and on the forecourt; being on the lookout for shoplifters on site and the use of fraudulent money and bank cards etc.
- Providing support and cover for holidays and sickness when required
Requirements
The suitable candidate will have the following:
- A passion for delivering a world-class service
- A flexible attitude and approach to covering shifts for the wider team (holidays/sickness)
- A ‘hands on’ approach to working and be able to use own initiative
- A positive, approachable and professional attitude and demeanour
- A friendly and engaging personality
- The ability to work both as a team member, and alone in a busy working environment
- Possess a positive approach to learning, development and progression
Benefits
Alongside a competitive hourly rate of £10.50 (days) & £11.00 (nights) per hour (paid weekly), you'll get lots of other financial, well-being and training benefits. This includes but is not limited to:
- Up to £500 bonus opportunity per year
- Sewell onthego Store discounts (from 10% up to 20% discount, along with great savings on fuel)
- Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips and many more).
- Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes
- 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience, you'll also have access to bite-size training sessions covering a whole range of topics.
- Length of service, big birthday & milestone celebrations
- Volunteering days (5 paid days per year)
Job Type: Part-time
Salary: From £10.50 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Work Location: In person
