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Job description

At Recovapro, we’re more than just a global Wellness and fitness brand.

Our Bluewater Shopping Centre Brand Specialists are ambassadors of the Recovapro brand. They offer our customers an exceptional experience through personalised, insightful advice and assistance.

Our Brand Specialists are customer focused, highly driven, flexible, and enjoy the challenge of working hard to achieve even the toughest targets.

Working for RecovaPro, is more than just a job, it is being part of a truly trendsetting modern premium brand, steeped in heritage and renowned worldwide for its quality.

We require fully flexible applicants

Key Responsibilities

• Be a brand ambassador and help achieve store sales and conversion targets
• Ensure each customer receives the RecovaPro customer journey through outstanding customer service and living our brand values
• Offer exceptional 1-2-1 customer service and ensure the customer comes first
• Knowledgeable about the benefits and uses of each RecovaPro product and continuously develop your product knowledge and understanding of the business
• Knowledge and awareness of all promotions and advertisements
• Support Store Management team in achieving individual and store sales targets
• Execute the daily operational goals and priorities assigned by store management
• Being able to deal with customer concerns in a patient and helpful manner and communicating the concerns with Store Management
• Maintain product merchandising, monitor Concession floor inventory and replenish new products when needed
• Assist and process deliveries
• Operate cash registers, take and record orders through a computerized system in person
• Maintain a clean and orderly environment in the store
• Participating in team meetings by bringing fresh ideas, that are realistic and achievable
• Knowledge & Experience
• We are looking for a confident, bright and enthusiastic individual who is passionate about the RecovaPro brand and products
• Proven experience in delivering exceptional customer service
• Be able to balance a customer-orientated and a results-driven approach, to deliver and exceed sales results
• Operate with honesty and integrity
• Be a clear communicator
• Be able to be professional at all times, but with an outgoing, friendly and engaging personality
• A team player, who is able to maintain positive relationships with their co-workers
• Adhere to company’s policies and procedures
• Maintain a smart and presentable appearance
• Must be able to work and willingness to work flexible hours to meet the needs of the business

Job Types: Full-time, Permanent

Salary: Up to £12.50 per hour

Benefits:

• Casual dress
• Company pension
• Employee discount
• On-site parking
• Profit sharing
• Store discount

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus