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Retail & ECommerce Merchandise Manager – Kings Cross, London London, England

Universal Music Group

Full Time London, England 60000 - 84854 GBP ANNUAL Today

Job description

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].

The A Side: A Day in The Life

Part of the Universal Music Group, Bravado lives at the crossroads of music and fashion. We understand the power of smart merchandising, and we know how to create products that spark organic, emotional connections between fans and artists. Our world class capabilities have made us the leading provider of consumer, lifestyle and brand management services around the world. With teams in 40 countries, we create a tailored approach for every project: from creating new spaces in the market to bringing an artist’s creative vision to life. Bravado is about building brands and legacies that live on, beyond the music.

The Retail Merchandise Manager is predominantly responsible for overseeing and managing range building, budget planning and forecasting, inventory allocation and reporting for RS No 9 Carnaby, the world’ first Rolling Stones store and its e-Commerce business. The role will also support the wider D2C business and when required ad-hoc projects covering stand-alone high street stores, shop in shops within department stores, plus Pop Up stores ensuring that Bravado’s artists products are available in our physical and virtual stores for the consumers and fans alike.

The B Side: Skills & Experience

Be Organised

Managing budgets and forecasts with internal finance, retail and sales teams
Managing the process of orders and product allocation to retail and ecommerce stores
Liaising with production to ensure delivery of all orders
Achieve set KPI’s and meet all deadlines, with efficiency and a high level of attention to detail
Working with US Brand Management to ensure we have the right allocation of product at the right time

Be Analytical

Forecasting for internal Depts. and teams
Delivering budgeted monthly sales numbers, across revenue and margin targets
Provide key data and information, for the creation of seasonal range plans
Updating weekly and monthly sales reports
In season trading to ensure all categories are performing at optimum levels, re-forecasting sales using WSSI’s, constantly monitoring intakes, OTB position and terminal stocks across the business
Create, plan and execute promotions and price lists
Proposition of promotions and mark-down activity
Analyse and monitor best and worst sellers and make informed recommendations for action
Provide detailed end of season sales reports and data in order to provide pre-buy analysis and ensure commercial input into range planning

Be Collaborative

Key contact for all merchandising analysis
Plan and present the sales, margin, closing stock and stock-turn budget and forecasts on a weekly basis
Ownership of merchandising analysis and for delivering sell-through reports across retail and specific ecommerce channels
Regular meetings with Supply Chain team to keep updated on approvals and product development
Regular meetings with Store Teams and other depts. To understand sales patterns, trends and consumer demand, including regular visits to the physical store
Work and communicate effectively with the wider Bravado team and key Universal Music Group stakeholders to deliver on all department KPIs

Be Creative

Liaise with internal depts. to deliver product ranges at that meet the needs of the consumer for key artist and their brand campaigns and activities
Understand our consumer, by keeping on top of competitors consumers and product trends and presenting and communicating findings to the wider Bravado team

Person Specification

Necessary

Demonstrable experience in Merchandising or Product Management role within clothing, footwear or accessories. Ideally within a Branded organisation, or High Street retailer
Proven track record of planning forecasting & budgeting. Can create effective plans, working on ways to achieve them with predictability & orderly results
Strong analytical skills, very high level of proficiency of Excel
Can build a long-term annual plan; and deliver and execute against by achieving short-term tasks
Strong communication skills, both written and verbal
Able to make rational judgements from the available information, by demonstrating an inquisitive and analytical approach
Can perform under pressure and operate in a dynamic and fast-paced environment
Highly Analytical
Collaborative and supportive, works well autonomously and as part of a team
Goal and target driven and focused. Wants to win and achieve as part of the team. Breaks down barriers and overcomes challenges to deliver results
Knowledge of UK High Street retail landscape, understanding of differing consumer profiles

Bonus Tracks: Your Benefits

Group Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

eCommerce

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