Retail Customer Advisor (Edinburgh St James) 20hr Edinburgh, Scotland
Job description
We're recruiting for a 20 hour vacancy in our Edinburgh St James Three Store.
Why choose Three?
We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to join our award-winning Retail team.
We can offer you this...
£11.15 per hour
A brand new smartphone on an Unlimited data plan
On-target bonus of 25%, paid out monthly based on your store's performance
Individual bonus accelerators for high performers
Great discounts with our Perks at Work scheme
Flexible working hours/shifts
Great training courses and career development opportunities
At Three, our vision is better connectivity every day, for every customer.
That means:
Understanding each customer and their needs
Setting the bar on coverage, reliability and customer care
Solving queries for customer quickly
Providing amazing experiences that make people feel good
To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Sound like you? Apply to join our award-winning Retail team today.
- Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)
- Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
- Matching our products and services to our customer’s needs, and selling them our amazing state of the art products and services.
- Achieving personal and store KPI’s
- You may be asked to work evenings or weekends depending on your shift work.
