Retail Assistant - Samsung Experience Store

Retail Assistant - Samsung Experience Store Newcastle upon Tyne, England

Partner Retail Services
Full Time Newcastle upon Tyne, England 10.9 GBP HOURLY Today
Job description

Location: 3 Chevy Chase, Intu Eldon Square, Eldon Square Shopping Centre, Newcastle upon Tyne NE1 7XP

Hours: 24

Pay: £10.90 per hour

Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store *(Location)*!

Role Summary:

As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.

Core Responsibilities:

  • Customer Training: Assist customers in understanding and utlising the full potential of Samsung products to enhance their experience.
  • Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
  • Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
  • L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
  • Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
  • Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
  • Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.

Skills and Experience:

  • Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
  • Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
  • Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances
  • Love for Tech: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends
  • Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.

Why join us?

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.

What we can offer you:

  • Samsung Employee Discount Portal
  • Birthday Holiday
  • Perks and Rewards (Discounts across multiple retailers)
  • Monthly Bonus Potential
  • Well- being Tools and Platform
  • Mental Health First Aid Access
  • Seeded Devices – including the latest Flagship Device!
  • Employee Assistance Platform
  • Annual partnership with National Charities
  • Celebrations of Awareness Days and Religious Holidays


Retail Assistant - Samsung Experience Store
Partner Retail Services
Marlow, United Kingdom
Stephen Cochrane
Unknown / Non-Applicable
201 to 500 Employees
Subsidiary or Business Segment
Consumer Electronics & Appliances Stores
Related Jobs

All Related Listed jobs

Finance Manager - ASOS Media Group
ASOS London, England 60000 - 74202 GBP ANNUAL Today

Huge staff discount and regular sample sales. Strong communication and the capability to prioritise and work in a fast-paced environment.

qa analyst
City of Vallejo, CA Vallejo, CA 97179 - 79950 USD ANNUAL Today




Retail Assistant - Part Time
Farmfoods Birmingham, England 7.03 - 9.6 GBP HOURLY Today

Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.

Data Analyst
Caroo Cleckheaton, England 30000 - 50000 GBP ANNUAL Today

To Support the ongoing implementation and maintenance of output based systems throughout the organisation, partners and customers whilst enforcing information

clinical pharmacist
NHS Scotland West Lothian 46100 - 37831 GBP ANNUAL Today

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The...