Job description
About the role
If you're looking for a dynamic and exciting work environment, our company is the perfect place for you to launch or grow your retail career as a retail assistant. We pride ourselves on providing our customers with exceptional service and a shopping experience that is second to none, and we are committed to fostering a positive and supportive work environment for our team members.
As a retail assistant with our company, you will have the opportunity to work with a dedicated team of professionals who are passionate about delivering outstanding customer service and driving business growth. You will receive comprehensive training and support to help you succeed in your role, and you will have the opportunity to develop your skills and advance your career within the company.
The successful Retail Assistant
To be successful in this role, you should have excellent communication and customer service skills, and be able to work effectively in a team environment. You should also be detail-oriented, able to multitask, and have basic math skills for handling cash transactions.
Main Responsibilities of a Retail Assistant
Greeting customers and providing assistance:
- Welcoming customers as they enter the store.
- Assisting customers in finding products and answering their questions.
- Providing recommendations based on the customer's needs.
Operating cash registers and processing payments:
- Ringing up customer purchases and processing payments.
- Handling cash and credit card transactions.
- Balancing cash drawers at the end of each shift.
Restocking merchandise and maintaining store appearance:
- Restocking shelves and ensuring that merchandise is displayed neatly.
- Maintaining a clean and organised store environment.
- Conducting regular inventory checks and reporting any discrepancies to management.
Helping to manage the store's inventory:
- Monitoring inventory levels and notifying management of low stock.
- Helping to receive and unload shipments of new merchandise.
- Assisting with pricing and tagging of merchandise.
Providing exceptional customer service:
- Ensuring that customers have a positive shopping experience.
- Handling customer complaints and resolving issues in a timely and professional manner.
- Maintaining a friendly and helpful demeanour at all times.
Job Type: Full-time
Salary: From £11.54 per hour
Benefits:
- Bereavement leave
- Company events
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free fitness classes
- Free or subsidised travel
- Free parking
- Gym membership
- On-site parking
- Paid volunteer time
- Sick pay
- Wellness programme
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
Application question(s):
- Can you work full time?
- Do you require visa sponsorship to work in the UK?
Work Location: In person