Retail Administrator
Job description
Job Title Retail AdministratorImmediate Manager Retail Pricings & Communications ManagerJOB PURPOSEThe Retail Administrator forms part of a small team who have responsibility for maintaining and developing all aspects of administration related to the running of MFG Forecourts.This primarily involves managing the contract agreements between Motor Fuel Group, and the Contract Managers who run the company sites on a franchise basis.The Retail Administrator is also responsible for creating and emailing bulletins to over 900 sites to communicate company updates and offers.MFG is a fast-paced, and exciting company to work for, and we are looking for a driven administrator who is ready for their next challenge!MAIN ACCOUNTABILITIESThe management of all Contract Manager applications/agreements, enquires, credit checks, border agency/VAT number checks. Develop the DocuSign process to ensure efficiency for this.Administrate the Contract Management Recruitment and application website and coordinating recruitment sessions and managing invites and attendances.Coordinate and administrate all key elements and communications regarding Contract Management changeovers and subsequent data base changes.Working with the Operations Director on coordinating training and inductions for new Contract Managers.Manage and create MFG Bulletins to go to all site ManagersManage Ordering of equipment and create Weekly reports based on thisAdministrates the text local service that is utilised to communicate messages to the Contract Managers and subsequent management of the databases.The Retail Administrator may be required to prepare spread sheets, reports and bulletins in order to maintain databases and assist in general office operations.The Retail Administrator is responsible for the maintenance and filing of site licenses. They will also maintain up to date site address lists coordinating any changes with website updates.ADT checking and maintenance, in addition to managing reporting and KPI issuance.Maintain Company Station element of MFG’s website.Transfer and dispose of records according to retention schedules and policies, whilst ensuring GDPR elements of Operations processes are followed.With the other administrators, the Retail Administrator is responsible for the prompt answering/actioning of telephone calls and meeting and greeting Company visitors.Assist in keeping the office tidy i.e.: dishwasher, fridge etc.Assist in collecting, opening, distributing & sending mail as necessary.The Retail Administrator will cover the other Company Administrator’s responsibilities in time of absence or peak workloads.WORK CONTEXTThe post is based at MFG’s Head office in St. Albans but some business travel may be required from time to time. Additional hours may also be required to be worked from time to time over the contracted working hours to ensure that needs of the business are met.KNOWLEDGE AND SKILLS REQUIREDEffective communication skills; verbal, electronic and written.Highly computer literate with excellent working knowledge of Microsoft Office programmes, especially Excel.Excellent organisational skills with the ability to prioritise tasks and to work to deadlines.Ability to achieve targets whilst maintaining accuracy.Ability to develop positive working relationships with colleagues and external contacts.Rational decision making and strategic thinking.Job Type: Full-timeSalary: £25,000.00 per yearBenefits:Company eventsCompany pensionEnhanced maternity leaveFree parkingLife insurancePaid volunteer timePrivate dental insurancePrivate medical insuranceSick payStore discountSchedule:Monday to FridayWork Location: Hybrid remote in St AlbansApplication deadline: 10/05/2023
