Job description
Gino D'Acampo Restaurant & Bar at Marriott Leeds Hotel are recruiting!!
With our stunning look and location, this is the premium and most exciting venue in the city!
We are on the lookout for outstanding Receptionists with bags of personality and energy. Applicants must be able to think on their feet, solve problems and inspire their teams and have a willingness to learn and grow into our family. Great rate of pay with good in house incentives. A love and passion for Italian food and culture a plus!
You will be the face of our venue and together with ensuring smooth greeting and seating of guests you will be responsible for managing every aspect of the guests journey; before, during and after they visit us.
- Delivering a very high standard of guest service, every day
- Learning and applying food and beverage knowledge to your guests
- Fulfilling your part in a very close team
- Adopting a never say no mentality to guest requests
- Showing a passion for Italian culture
- Completing a rigorous training and development program
- Achieving high scores in all audits such as Mystery Diner and cleaning
- Having the passion and drive to grow in your career in hospitality
- Exceeding your guests expectations each and every time they visit us
- Working alongside other departments to support the General Manager
- Adhering to all health and food safety company policies
- Beating the targets are set out for you and your team
- Ensuring guest feedback is always positive and turning any unlikely complaints into compliments
Essential Skills and Experience:
- - Knowledge and a passion for Italian food, beverage and culture
- - Guest focused with a daily goal to exceed their expectations
- - Experience in a similar premium, fast paced bar and restaurant environment
- - Experience in training, developing and motivating the team with proven results
- - An approachable style
- - Great organisational skills
What we will deliver for you:
- - Very competitive rates of pay and generous performance bonuses
- - Career progression and development
- - Uniform provided
- - Committed food and beverage support team behind you to deliver your success
- - Opportunity for national and international career progression
Job Types: Full-time, Part-time
Part-time hours: 20-40 per week
Salary: £12.00-£15.00 per hour
Benefits:
- Discounted or free food
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
Reference ID: Receptionist