Job description

Job Description:

Dessert Lady is looking for an Assistant Manager who is accountable for the day to day operations of the Dessert Lady including Front of House Cafe Operations, Staff training, administration and excellent Customer Service Skills.

At Dessert Lady, our motto is "Great people, Great food, Great service, Great Results"

We are all about ensuring that Every Guest Leaves Happy and we are looking for an assistant manager who can lead a team to fulfill that vision. We are looking for leader who is passionate about people and food, and experts in providing the outstanding Customer Service.

Job Duties & Qualifications:

*Has exceptional organizational Skills and can maintain the FOH clean and organized

*2 years experience of Cafe Operation Experience

*1 year of Sales Skills

*Smart Serve

*2 years of Serving Experience

*1 year of Barista Experience

*Goal Oriented

* Detail oriented.

• Communicates the Dessert Lady vision to all team members and leads by example with their outgoing personality.

• Reinforce the DL values daily and inspires the team with his/her exciting vision for the future

• Build and maintain relationships with guests, team members and senior management alike

• Show leadership in creating a culture that revolves around the experience

• Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue

• Use conflict resolution and problem solving skills

• Assist with the tracking of sales, invoicing, and managing inventory

• Strive for maximum efficiency and continual improvement of staff productivity

• Additional duties as assigned or required

• Exceptional computer skills (Excel, Microsoft, ect) and experience with e-commerce software is an asset

• Minimum 2 years hospitality industry experience in a leadership role

• Degree or Diploma in Hospitality or Business Management and/or proven personal commitment to professional development an asset

• Proven success with both people development in leadership positions and long-term sales growth

• Proven ability to achieve results through others

• Leadership and communication: has a leadership style that is developmental vs. policing, promotes a culture of dialogue.

• Has great communication skills with staff and customers and speaks fluent English

If you are interested in this opportunity, please apply online today! We thank all applicants for their interest in joining our team, however, only those candidates selected for an interview will be contacted via email. No phone calls please.

Website: www.dessertlady.ca

Social Media: @dessertlady_to

Job Type: Full-time

Job Type: Full-time

Salary: $20.00-$23.00 per hour

Benefits:

• Extended health care

Supplemental pay types:

• Tips

Work Location: In person