Job description
Hungry for development? Or committed to offering progression pathways for your team? We are proud 2023 winners of the Best Training Programme award from the Springboard Excellence Awards 2023.
What you’ll be doing?
As Head Bartender , you will work as part of a team that to deliver friendly, professional and memorable service to all of our guests.
You will be responsible for serving drinks, making cocktails and providing table service to all guests wishing to relax in our bar and lounge areas. The bar team also supervise Afternoon Tea guests within the hotel, this will include table set-up, coordinating the food service from kitchen to table, all to ensure our guests receive nothing but the best experience.
Having expert knowledge of all drinks that we offer will also be key to ensure appropriate recommendations can be made in order to drive sales and profitability.
What you’ll need?
The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first-class experiences to guests and hotel residents.
You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with guests and members of the hotel team. You will be friendly and enthusiastic with a drive to enhance quality service and in turn guest satisfaction.
You will have previous experience in the hospitality industry – preferably with a hotel bar background, meeting, greeting and interacting with guests, ideally in a hotel bar.
What’s in it for you?
We are proud to offer great places to work with our teams at the heart of all we do – we lead with a values led approach towards based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.
Our bespoke Eden Extra’s benefits platform offers:
- Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
- Fairly distributed Service Charge/Gratuities paid monthly;
- Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
- Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
- Cycle to Work Scheme and Electric Vehicle Lease Scheme;
- Health plans for dental, optical, alternative health care + 24 hour GP access;
- Discounted stays, spa treatments, golf and leisure access across EHC properties;
- Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
- Access to Eden Engage – our employee portal with regular team news;
- Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE;
- You’ll also get free parking, meals on duty, uniform etc….but you already knew that, right?!!
Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:
- An opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;
- A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
- A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;