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Are you an experienced administrator with exceptional organisation skills? Are you passionate about Customer Service and Animal Welfare?

At Dogs Trust it is our people that enable us to make a difference to thousands of dogs in the UK and worldwide. We now have an exciting opportunity for a Resourcing Administrator to work across all areas of recruitment activity, maintaining and developing the administration processes and helping us deliver great experience to all candidates and hiring managers.

Dogs Trust is the UK’s largest dog welfare charity and normally cares for around 11,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin. Dogs Trust has a non-destruction policy and will never put a healthy dog to sleep.

HR is a growing team of over 30 friendly, hardworking colleagues supporting 1600 employees in more than 70 locations across the UK. The Resourcing Team manages around 80 vacancies at any one time and in excess of 600 in a year.

In this busy role you will look after the team inboxes, dealing with enquiries where possible, and escalating as required. You will be the first point of contact for external telephone queries and will be responsible for all administration within the team, including requesting references and processing pre-employment checks, organising interviews, and maintaining the applicant tracking system, Harbour. You will also offer advice and partner with stakeholders across the business to help us deliver innovative attraction campaigns.

As this is a fast-paced role with many competing demands, you will need to work well under pressure and be able to prioritise your work effectively, whilst collaborating with the team. An exceptional administrator with brilliant people skills, you will also have experience of delivering consistently great customer service.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.

We operate a hybrid working model, with (on average) 2 days a week spent in the London office.

To apply for this position please click the APPLY NOW button. Our application process requires you to submit a CV and cover letter explaining your interest and suitability for the role.

At Dogs Trust we value diversity and we're committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us on [email protected].