Resource Planning Administrator Northampton, England
Job description
At a Glance:
At the Partnership, we value teamwork, innovation, and a dedication to excellence. Join us and become an integral part of our resource planning team, where your contributions will directly impact our ability to meet business objectives and deliver exceptional service to our valued Partners and customers.
Our Resource Planning administrator is a crucial on site role, you will play a pivotal part in supporting our business objective of providing the correct resource to meet demand, ensuring site performance data delivery, and delivering exceptional customer service to our Partners.
Although Partnership encourages conversations around flexible working, due to the nature of this role and the interaction required with the operational team in branch this role is site based.
Responsibilities:
Assist in the management of resource allocation for the John Lewis Northampton NDC.
Ensure the achievement of department-specific targets and adherence to service level agreements (SLA).
Maintain a high level of accuracy and prioritise tasks effectively.
Develop and nurture effective relationships with our Partners, Agencies, and Visitors.
Demonstrate excellent verbal and written communication skills to effectively engage with a diverse range of stakeholders.
Essential Skills:
Good working knowledge of IT systems (Microsoft Excel skills)
Experience of data processing and inputting Experience
Ability to plan and prioritise daily and weekly tasks
Experience in customer focused environment
Benefits of the Partnership and the role:
You will enjoy 25% discount at John Lewis and 20% in Waitrose
The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
Marketing leading equal parenthood leave Policy
To view the full benefits, follow this link:
https://www.jlpjobs.com/about/benefits/
