Resilience & Incident Support Manager Edinburgh, Scotland
Lloyds Banking Group
Full Time
Edinburgh, Scotland
61641 - 68490 GBP ANNUAL Today
Job description
End Date
Wednesday 04 October 2023
Salary Range
£61,641 - £68,490Agile Working Options
Job Description Summary
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Job Description
JOB TITLE: Resilience & Incident Support Manager
SALARY: £62,000 - £68,000
LOCATION(S): Edinburgh or Dundee
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
This role is within Embark Corporate Services Limited, part of the Embark Group who are part of the Lloyds Banking Group.
As a Resilience and Incident Support Manager you’ll focus on the delivery of related activities, including maintaining and operating Embark’s resilience framework, implementing regulatory and policy changes, leading incidents as they arise and supporting the business to ensure related risk exposure is understood and handled. You’ll be part of a team of experts who support related risk management activities across Embark Group. This opportunity with the 1st Line Risk team supports the broader business to co-ordinate and deliver a broad range of activities that focus on how we mitigate Operational Resilience related risks through a robust control environment. Focus areas will also include helping the Embark team to prepare for and handle incidents, so that we can ensure we keep the show on the road for customers and colleagues.
Key Tasks and Responsibilities include, but are not limited to:
- Supporting Risk education and awareness within target focus areas and change behaviours in relation to Resilience and Incidents
- Co-ordinating and undertaking scenario testing of the Group’s Important Business Services.
- Documenting operational resilience self-assessment exercises to facilitate appropriate senior strategic direction and governance
- Providing support, mentorship and challenge to key partners around operational resilience, recommending control improvements where required
- Supporting incident management and rectifications including handling incidents as they arise in line with requirements and co-ordinating reporting to senior management and maintaining appropriate documentation.
About us:
Embark Group is one of the largest retirement solutions providers in the UK. A technology-led business that provides an investment platform and a wide range of digital investments, pensions and workplace solutions. Embark is now part of Lloyds Banking Group, a leading UK based financial services group providing a range of banking and financial services, passionate about personal and commercial customers with a clear purpose; to help Britain prosper. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group an excellent place for everyone. Including you.
What we need from you:
Delivering excellence is no easy task, so we need someone with the right experience and behaviours to join our team.
We're looking for a Risk professional with a detailed and proven understanding of risk management. You’ll be a good communicator, in both written and verbal forms, and able to engage with a diverse range of colleagues and external contacts. Able to identify risks and know how to handle them is a core part of this role, as is being able to work with colleagues and outsourced suppliers to close out any required remediation.
As well as this, you'll need to have:
- Resilience & Incident Management experience, preferably backed up with strong stakeholder leadership skills. The ability to handle and influence partners at all levels both within the organisation and outside is key.
- Continuous Improvement is core to the roles requirement to not just resolve issues but to look forward to how we embed a culture of continuous improvement across Embark’s control environment.
- Risk management - An understanding of control environments and risk management methodologies will be required.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A variety of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
