Residences Night Manager Grosvenor Place
The Peninsula London
Full Time
Grosvenor Place
0.00 GBP Today
Job description
Job description:
The Peninsula London is seeking to hire poised Residences Night Managers to join our Pre-Opening Residences Team; providing friendly yet efficient service to The Peninsula Residences’ Tenants, this role will be acting as Manager on Duty, proviving leadership, supervision and training to the Night Team.
- An exceptional opportunity to join our high-profile flagship hotel and residences opening in London.
- The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees.
- Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
- Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant’s Handbook and Residences Policies and Procedures.
- Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
- Maintain accurate and timely records of Resident’s requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required.
- Anticipate Residents needs and exceed their expectations.
- Duty Manager in charge of the activities of the Night Team
General requirements
- Minimum 3 Years Experience in Hospitality or Residential Environment.
- Excellent command of English language with confident communication skills. A second language would be an advantage.
- Computer literate. Problem solving and multi tasking skills.
- UK Driving License.
We would be delighted to receive your CV and will liaise directly with suitable applicants in the coming weeks.
