Residences Concierge Grosvenor Place
The Peninsula London
Full Time
Grosvenor Place
0.00 GBP Today
Job description
Job description:
The Peninsula London is seeking to hire resourceful Residences Concierges to join our Pre-Opening Residences Team; providing friendly yet efficient service to The Peninsula Residences’ Tenants, this role will be responsible for providing leadership and supervision to the rest of the Concierge Team, inclusive of Concierge Assistants.
- An exceptional opportunity to join our high-profile flagship hotel and residences opening in London.
- The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees.
- Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
- Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant’s Handbook and Residences Policies and Procedures.
- Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
- Maintain accurate and timely records of Resident’s requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required.
- Anticipate Residents needs and exceed their expectations.
- Assists, supervise and train the Concierge team.
General requirements
- Minimum 3 Years Experience in Hospitality or Residential Environment.
- Excellent command of English language with confident communication skills. A second language would be an advantage.
- Computer literate. Problem solving and multi tasking skills.
- UK Driving License.
We would be delighted to receive your CV and will liaise directly with suitable applicants in the coming weeks.
