Job description
Four Seasons Hotel London at Park Lane is looking to recruit a talented Reservations Agent to join our team.
Responsibilities
The Reservations Agent will provide a first class service to the Four Seasons Standards, ensuring that the guests’ needs are met and will do this in a pleasant manner as an ambassador for the Four Seasons product. They will be knowledgeable about product and effective at selling it on the telephone handling general enquiries regarding bookings and amendments for Four Seasons Hotel London at Park Lane and other Four Seasons properties in the UK Collection.
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
- £38,500 package which includes Hotel service charge, bonus incentive and salary.
- Excellent Training and Career Development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
- Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance while on duty.
- Opportunities to build a successful career with global potential
- Season Ticket Loan & cycle to work scheme
- Free Uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes
- & many, many more surprises to discover!
About Four Seasons Hotels and Resorts:
Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.
We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Surrounded by greenery and gardens in the heart of Mayfair, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from the glass-walled rooftop spa and lounge, savour afternoon tea, or stroll to one of three royal parks in this vibrant district that gave early rise to British art.
We look forward to receiving your application!